Business Analyst

3 weeks ago

NSW Sydney Northern Sydney Central Coast, Australia Dipole Consulting Group Full time
Job description:

About Dipole Group
We are a wholly Australian owned and operated ICT and Telecom networks specialist delivery business. Dipole operates locally, regionally, and internationally. Our capabilities span across Telecommunications, Finance, Insurance, health, Public Services, Print / Digital Media, Broadcast and Supply Chain. Dipole Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Role

As our valued Business Analyst, you will play a vital role analysing and interpreting security-related data to identify trends, gaps, and opportunities for improvement across processes and controls. You'll draw on your data analysis skills to effectively implement change management activities.
Requirements:

• Document current-state (as-is) and future-state (to-be) processes for security operations, governance, and compliance workflows.

• Collaborate with stakeholders across Technology Security, IT, and business units to gather, validate, and prioritise business and technical requirements.

• Translate complex cybersecurity and technical concepts into clear, actionable business insights and process documentation.

• Support the development of dashboards, reports, and metrics to monitor transformation progress and security performance.

• Facilitate workshops, interviews, and walkthroughs to elicit business needs and pain points.

• Work closely with architects, engineers, and project managers to align business needs with technical solutions.

• Assist in the design and implementation of process improvements that enhance efficiency, compliance, and risk posture.

• Contribute to change impact assessments and support communication and training efforts related to new processes.

• Maintain detailed documentation and version control of all process artefacts and analysis outputs.

• Drive process improvement by documenting such areas of improvement and initiating discussions and/or by ensuring the proposed solution addresses such areas.

• All other duties as directed by the Company.
Skills Required:

• Proven experience in data analysis and visualisation using tools such as Excel, and Power BI.

• Proficiency in business process modelling using BPMN or similar standards (e.g., Visio).

• Familiarity with security tooling (e.g., SIEM, IAM, DLP, vulnerability management platforms) and how they integrate into business processes.

• 3–5 years of experience as a Business Analyst, ideally within cybersecurity, technology risk, or IT transformation projects.

• Experience in documenting functional and non-functional requirements, user stories, and acceptance criteria.

• Experience working in agile and hybrid project environments, with knowledge of Jira, Confluence, or similar tools.

• Good understanding of Telco business.

Next Steps
If you are passionate about Business Analyst and have the necessary skills and experience, please click on the APPLY button now. Due to the high number of applicants, only shortlisted candidates will be contacted for further discussion within 3-5 business days. We thank you for taking an interest in this opportunity with us.

Job Type: Full-time, Permanent
Salary: From 100,000 AUD per annum plus Superannuation

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