IT Technician

Occupation: IT and telecommunications

Location: Melbourne - Northern suburbs

Reference: 1494116

Location Profile

Macleod College celebrates every student and is enriched by the differences individuals bring. We endeavour to ensure that every child feels safe, is heard and experiences success. Our students strive for excellence and thrive in an engaging and supportive learning environment. An environment that focuses on academic achievement and fosters creativity, character and critical thinking. We encourage our students to explore their passions and we promote creativity and diversity.

Learning opportunities are designed to allow students to flourish with a sense of belonging and a belief that they can positively impact the world around them. Our broader definition of success ensures academic, social, emotional, sporting and artistic accomplishments are central to College life. Our values of Achieve, Respect and Connect underpin everything we do, and all stakeholders are committed to ensuring that the values and tradition the college community holds dear are nurtured every day. We believe education is a shared responsibility, and we value the strong partnerships that we have with our families and community.

Together, we empower our students to become lifelong learners and responsible citizens ready to meet the challenges of the future.

1. Cover letter to the Principal and with job number you are applying for

2. Current resume detailing experience and skills

3. Key selection criteria responses with no more than half a page per criteria.

4. Copy of your VIT card or WWC card, whichever is applicable.

5. Copy of your qualifications.

6. List of at least 2 referees¿ emails and /or contact details.

If you are successful to be shortlisted, you will be contacted to arrange a date and time for an interview with a panel including the Principal.

We look forward to receiving your application.

Selection Criteria

SC1 Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in respect to specific work functions relevant to the role.

SC2 Demonstrated capacity to work and collaborate with others in a team environment.

SC3 Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills.

SC4 Possess the technical knowledge and expertise relevant to the position.

SC5 Demonstrated capacity to provide advice and support to management and other school staff in respect to the work area.

SC6 A commitment to professional learning and growth for both self and others.

Role

Attendance requirement for this position is Monday to Wednesday 8:30am to 4:36pm

An education support class position at this range will perform tasks that are carried out in accordance with guidelines, accepted practice, and school policy under supervision and direction. This may include coordination of other education support class staff within the work area or educational program.

An education support class position supports the educational services being provided to students but must not include duties of a teacher as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students can be required individually or in groups up to 4 in controlled circumstances and where the responsibility for students remains clearly with a teacher.

Certification and/or qualifications of up to three years can be required at this level (noting that Registered Nurse is not included at this level, the first level for which is Level 1 range 3).

A role at this range may include:

- Specific support tasks to achieve outcomes. Typically, this will involve accountability for a single function, (e.g. ensuring data is properly maintained) or the co-ordination of a work area under the direction of the principal or a manager.
- Assisting teachers, within an educational program, by undertaking specific support tasks or the coordination of the support function.
- Supervised health and wellbeing support tasks, medical intervention support tasks, or other specialised student/teacher support roles (e.g. enrolled nurses performing the role as described in schedule 3). These roles require specific qualifications and/or training, including roles where further training must be undertaken from time to time. The role is for a specific purpose, for which there will be direct accountability as opposed to support roles that are carried out by a range of staff performing routine tasks under direction.
- Technical tasks that require a sound knowledge of basic technical and/or scientific principles that are used to develop and adapt work methods and make judgements where there are clear guidelines and limited options. Routine technical support in libraries, science, and information technology would be typical examples.

An education support class position at this range commencing at the base will initially be limited to undertaking routine tasks that are carried out under close supervision and direction. Work that carries some degree of independence will generally involve a limited number of tasks performed on a regular basis where priorities are clear, procedures are well established, and direction is readily available. Subject to any specific qualification and/or training requirement, an education support class employee employed in this range may be progressively required to undertake coordination, specialisedstudent/teacher support tasks, or technical tasks as experience in the role is gained.

Responsibilities

- Conducts routine technical procedures and/or data collection, collation, and analysis
- Applies basic technical knowledge to diagnose and correct faults and problems with technical equipment
- Applies basic technical principles to enable the performance of a variety of interrelated technical tasks
- Contributes to a small project team providing technical support to a school/s
- Conducts training and/or instruction with respect to technical systems

Who May Apply

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

Diversity and Inclusion

Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.

The Department of Education is committed to the principles of equal opportunity, and diversity and inclusion for all. We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department.The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces.It is our policy to provide reasonable adjustments for persons with a disability (seeWorkplace adjustment guidelines ).

Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islanders from the Koorie Outcomes Division (KOD) via marrung@education.vic.gov.au

Child Safe Standards

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:

The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees,including those who work in Victorian Government Schools. Information on the department values is available at:

This role as IT Technician & Support is responsible for supporting and encouraging the use of ICT throughout the school to support students and staff to ensure that the highest quality of teaching, learning and working takes place.

KEY TASKS:

¿ To assist in maintaining the schools¿ ICT networks and systems

¿ To assist in providing support for the schools¿ servers and network structure

¿ To manage and respond to ICT queiries including prompt resolution or escalation of tasks as required

¿ To provide hardware and software support for all computers

¿ To assist in the monitoring of the schools¿ networks under the Department of Education guidelines, including E-safety

¿ To maintain all the peripherals within the school

¿ To assist in the installation and maintenance/repairing software on desktop computers and servers

¿ To maintain inventories and carry out stock control checks of equipment and materials

¿To assist in administering user accounts and email

¿ To provide support to users of the schools¿ Compass Management Information system and other administrative software

¿ To provide support to pupils and staff in accessing the ICT in school remotely and providing advice for related home computer use

¿ To support parents in their appropriate use of the schools¿ ICT systems, particularly through remote access

¿ To support the schools¿ whiteboard, projector and audio systems within the classrooms

¿ Providing multi-media technical support as required, including support for staff training, meetings, assemblies and special School Events

¿ To support and maintain the content on the school website alongside the Marketing officer, including actively remove out-of-date content on the websites and liaising with staff to provide suitable material

¿ To assist in producing and updating department documentation including the asset database and knowledge database

¿ To effectively manage time to ensure the schools receive the best possible service

¿ Other adhoc tasks to assist the e-Learning Manager as required

Applications close Monday 29 September 2025 at 11.59pm

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