Operational Support Coordinator

You’re an important part of our future. Hopefully, we're also a part of your future At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.

Operational Support Coordinator

Company: B. BRAUN AUSTRALIA PTY. L

Job Posting Location: Norwest, Sydney, New South Wales, Australia

Functional Area: Supply Chain Management

Working Model: Hybrid

Requisition ID: 8057

- Full time role

- Variety and responsibility

- Castle Hill location

- Supportive team environment

We’re looking for a proactive and detail-oriented Operations Support Coordinator to support a wide range of operational activities across our SCM & Operations division.

Reporting to the Operational Excellence Manager, in this key role you will be interacting with and supporting multiple departments and external partners, helping to ensure smooth processes and high-quality service delivery.

Your Responsibilities

In this role you will be responsible for,

Operational Support

- Manage Salesforce requests including bids, samples, quotes, and demonstration stock

- Coordinate consignment and sample stock

- Process fleet management orders and customer rebates

- Support stock takes across various locations and formats

- Assist with project orders and 3PL error resolution

Reporting & Analysis

- Generate and maintain operational reports (e.g., DIFOT, open orders, pricing, tenders)

- Provide insights to support decision-making and continuous improvement

Business & Cross-Functional Support

- Assist Customer Service and Technical Services teams during peak periods

- Support audit processes and quality system updates

General Duties

- Adhere to company policies and quality assurance standards

- Contribute to process improvements and team collaboration

About You

To be successful in the role you will have,

- Strong ERP system knowledge (SAP preferred)

- CRM experience (Salesforce ideal)

- Intermediate Excel skills and reporting capability

- Excellent attention to detail and data accuracy

- Strong communication and relationship-building skills

- Ability to manage multiple tasks and work collaboratively

- Experience in customer service or healthcare industry

- Exposure to Power BI and business reporting tools

- Understanding of supply chain and pricing processes

Additional Requirement

To be eligible to apply, applicants must have full working rights in Australia, a valid Driver’s License and Passport, and be fully vaccinated against COVID-19.

In return, you’ll have access to and benefit from:

- Flexible working conditions.

- Paid parental leave and community/volunteering leave.

- 17.5% annual leave loading.

- Tailored career development opportunities.

About B.Braun

Operating since 1985, the B.Braun Australia Group is dedicated to advancing healthcare across Australia, New Zealand, and the Pacific Islands. Guided by our global mission to drive healthcare advancements through sharing expertise and the power of technology, we deliver innovative medical care solutions that make a meaningful difference in people’s lives.

With a team of approximately 300 skilled professionals and a growing portfolio of solutions, we contribute to health improvements in areas such as Infusion Therapy, Infection Control, Wound Management, Renal Services, Orthopaedics, and more.

Based in Norwest, Sydney, we are proud to be part of the B.Braun family—a global leader in medical technology with over 180 years of history and a presence in more than 60 countries. Together, we are transforming healthcare and empowering better health outcomes worldwide.

How to Apply

B.Braun Australia Group, a proud equal opportunity employer, is committed to fostering an inclusive, diverse, and vibrant workplace. We welcome applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQI+ communities, people with disabilities, and those from culturally diverse backgrounds. Together, we aim to reflect and support the diverse customers and partners we serve.

To apply for this opportunity, please submit your resume along with a brief cover letter detailing your qualifications and interest in the role.

Upon receiving your application, our dedicated Talent Acquisition team will meticulously review your application. If you are shortlisted, you’ll be invited to engage in dynamic interviews, which may include phone calls, video chats, or in-person meetings. Throughout this process, we will keep you informed and engaged with regular updates and feedback.

Finally, if you are successful and decide to join us, we will lead you into our seamless onboarding experience.

Please note that relevant screening checks will be conducted as part of the recruitment process. These may include a National Criminal History check and Reference Checks.

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