Team Leader

Flourish Australia – Team Leader - Employment

Flourish Australia are starting up new services with the Inclusive Employment Australia program and we are looking for a Team Leader - Employment to help oversee these new services in Caringbah.

The position available is:

- Ongoing full-time (76 hours/fortnight)
- Based on-site in Caringbah
- Working Monday to Friday
- Level 5 on the Flourish Australia Enterprise Agreement (2018) equivalent to $100,000p.a. - $105,000p.a + Super + Tax Free Benefits

About the Role

The Team Leader – Employment is dedicated to delivering high-quality, recovery-oriented support that empowers participants to achieve employment goals. By guiding and supervising staff, collaborating with employers, and ensuring compliance with all relevant guidelines and statutory requirements, the Team Leader fosters a positive and supportive environment.

A key feature of the Team Leader - Employment role is to lead by example within the IEA program by taking a hands-on approach to front-line service delivery work, coaching and mentoring team members and thereby supporting and developing the skills of lower or similar classified staff.

On a day-to-day basis, you will be required (but not limited) to:

- Lead employer engagement at allocated sites, including ensuring all workplaces meet safety requirements and that the relevant Award conditions and pay is applied to participants.
- Where applicable, agree with employers and prepare wage subsidy requests for Managers, Employment to submit.
- Develop and monitor the performance of other IEA staff in relation to employment anchors, outcomes, post placement support, and all other requirements of the program.
- Provide day-to-day supervision and support of lower or similar classified employees.
- Be proactive in delivering IEA program services that are recovery-focused, and strengths based.

For more information about what it means to be a Team Leader - Employment with Flourish Australia including full list of key tasks and responsibilities, please review the Position Description.

Who We’re Looking For

We are seeking experienced individuals within the employment services or disability services sector, who has demonstrated experience to lead a team. Our ideal candidate is driven, compassionate, and eager to make a difference, and is someone who can inspire others while delivering meaningful impact. You will come with:

- Demonstrated experience working in employment services and programs
- Substantial management and communication skills
- Creative thinking to solve problems
- Be people focused and work in partnership
- Self-reflect and constantly review work practices
- Ability to work collaboratively and support team objectives

The Benefits

Flourish Australia recognises and values its people as demonstrated by:

- Level 5 on the Flourish Australia Enterprise Agreement (2018) (no bonus system in place)
- Tailored on-boarding program to set you up for success
- Tax-Free Salary Packaging available up to $15,900
- Exclusive personal fleet pricing discounts with our preferred automotive supplier
- Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + Christmas/New Year’s Gratis Day + 10 weeks paid primary carer parental leave + ADO accrual
- Comprehensive infrastructure including a laptop, mobile phone and other resources for work purposes
- Regular supervision (reflective practice), ongoing 1:1 mentoring and a comprehensive induction program
- Employee Assistance Program for confidential wellbeing support
- Opportunities for professional development and training to obtain mental health specific qualifications such as Mental Health First Aid, Certificate IV or Diploma in Mental Health and ASIST Suicide Prevention training
- Workplace community groups – Rainbow Network for LGBTQ+ staff members & allies and YarnUpGroup for Aboriginal and Torres Strait Islander staff members

Selection Criteria

- A relevant qualification related to the requirements of the IEA program delivery (as recognised by Flourish Australia).
- At least 3 years demonstrated experience working in disability services, preferably in Disability Employment Services, Inclusive Employment Australia, or similar programs.
- A strong commitment to, and advanced understanding of, recovery-based practice.
- Excellent knowledge of the IEA program requirements as demonstrated by high performance in previous roles.
- A strong understanding of the challenges faced by people with a lived experience of a mental health issue.
- Demonstrated experience in a similar role and in providing support and/or supervision to lower or similar classified staff.
- Demonstrated knowledge Microsoft Office and advanced knowledge of data information management systems.

All appointments with Flourish Australia’s Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks.

Please note - Successful candidates must maintain a Class C driver’s license and proof of comprehensive insurance must be provided when required. You may be directed to use your private motor vehicle in the course of performing your duties when an organisational pool motor vehicle is unavailable. You will receive the Travelling Transport and Fares Allowance when using your private vehicle for work related purposes.

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.

As a provider who is currently exceeding expectations in job placements and outcomes, we are excited to be able to start delivering services on the NSW South Coast, Wollongong, New England and Brisbane areas, as well as in the areas where we’re currently delivering DES in the Sydney region, Hunter and Broken Hill.

How to Apply

To apply for this position, please complete the questions below. You will then be asked to attach a copy of your resume on the following page; we encourage you to have your resume up-to-date and available before you commence the application.

Apply Now

Allows you to pre-fill the application using your SEEK profile information and resumé

Privacy Acknowledgment

Flourish Australia is committed to protecting your privacy and respects the confidentiality of the information provided. Flourish Australia collects personal information via a third-party service provider to assess your employment application in accordance with the Privacy Act and Australian Privacy Principles. By submitting your application, you acknowledge that your personal information will be hosted by an external service provider.

- Yes I agree to the privacy statement *

Personal Details

- First name *
- Last name *
- E-mail *
- Phone *
- Digits only or add + for international numbers

- Street *
- Street Cont.
- City, Town or Suburb *
- Postcode or Zipcode *
- Country *
- State, Region or Province *
- LinkedIn URL

(Please click on your profile and copy the URL from your profile page.)

Questions

Please select the statement that best describes your right to work in Australia. *

- I am an Australian or New Zealand citizen
- I am an Australian Permanent Resident
- I hold a current valid Australian working visa
- None of the above

Do you hold a current driver’s licence? Please note: this is an essential requirement of the role. *

- Yes
- No

Are you prepared to use your own comprehensively insured car for work purposes should a fleet car be unavailable? *

- Yes
- No
- Please outline your completed qualifications relevant to this role. *

Please indicate the level of experience you have in employment services programs. *

- None
- Less than one year
- 1-2 years
- 3 or more years
- Please outline your experience working in employment services and how it has prepared you for the role of Team Leader - Employment at Flourish Australia. *
- As a Team Leader, you will be responsible for building relationships with employers to ensure compliance with program criteria. Can you provide an example of a time when you successfully engaged with employers or stakeholders to achieve a common goal? *
- Were you referred to this position by a current Flourish Australia employee? If so, please list their full name.

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