Account Director

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Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions

Optus Business is looking for a strategic and customer-focused Account Director to lead key university partnerships within our VIC Enterprise team. This is a unique opportunity to shape the future of digital transformation in higher education by managing high-value accounts, fostering deep relationships with university stakeholders, and delivering impactful ICT and mobility solutions. If you’re excited by the idea of working closely with leading universities and have a strong interest in the education space—this role is made for you.

What You’ll Do

As an Account Director,’ll be the strategic lead for a portfolio of high-value university clients within the VIC Enterprise team. You’ll play a pivotal role in shaping how Optus partners with the education sector to deliver innovative, future‑ready solutions. You’ll:

- Lead Strategic University Engagements: Manage a portfolio of major university accounts, supporting a diverse range of services and solutions.

- Drive Growth & Revenue: Identify new opportunities within the higher education space, deepen existing relationships, and champion early adoption of new products and services.

- Innovate with Customers: Collaborate with C‑level and IT decision‑makers to co‑create solutions through proof‑of‑concept projects and innovation cycles.

- Represent Optus as a Thought Leader: Advocate for Optus’ capabilities in managed ICT services, mobility, and outsourcing.

- Mentor and Collaborate: Guide Account Managers and work cross‑functionally to deliver seamless client solutions.

What Makes You Perfect

You’re a seasoned enterprise sales leader with a passion for customer success and innovation. You bring:

- Proven Experience: 7+ years in enterprise sales, ideally with exposure to education sector, government, ICT, mobility, and managed services.

- Strong Business Acumen: You understand complex customer environments and can drive strategic outcomes.

- Relationship Mastery: You excel at building and nurturing C‑level relationships.

- Sales Leadership: You lead with a relationship‑based approach and have a track record in business development.

- Innovation Mindset: You’re comfortable co‑creating with customers in areas like data, IoT, and cloud.

What’s in it for you?

- Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.

- Flexible working arrangements with opportunities to work three days in the office, two days remote or home.

- Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.

- We support growing families with inclusive, carer‑neutral paid Parental Leave of up to 16 weeks.

- Direct your own development and build future‑ready skills with Optus U’s industry‑focused micro‑credentials, developed with La Trobe and Macquarie Universities.

- Build meaningful connections through employee‑led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).

- Put your wellbeing first with free access to counselling and support services, 24/7 — in‑person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please emailAccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

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