▷ [High Salary] Customer Support Officer

3 weeks ago

Warrnambool, Australia WannonWater Full time

Overview

We/'re seeking a dedicated Customer Support Officer to join our Warrnambool team. You/'ll be our customers/' first point of contact, providing exceptional support and assistance to ensure they/'re satisfied with our services.

This is an ongoing full-time position with a generous salary of $72,170 to $76,019 p.a. plus superannuation, pro-rata.

Responsibilities

- Handle incoming customer phone calls.
- Attend to visitors and customer enquiries.
- Ensure customer requests and information received are handled accordingly.
- Act as a source of information for members of the public.
- Assist with issuing invoices and following up overdue accounts.

Qualifications

- One to two years of relevant experience.
- Clear and concise oral and written communication skills.
- The ability to assist and resolve customer issues under pressure.
- The ability to work effectively in a close-knit team to accomplish objectives and targets.
- Skills to operate a variety of computer software.

For further details, see the position description available here.

We look forward to hearing from you. If you have any questions, feel free to call Ulrike Hulin (Team Leader - Customer Support) on 5565 6734.

What we can offer

Putting people first comes naturally to us, and that includes the people we employ. You’ll have every opportunity to make the most of your talents, broaden your experiences and be rewarded for the great work you do.

You/'ll be offered a range of great benefits including:

- Workplace flexibility with access to working arrangements such as hybrid work, flexible hours, purchased leave, monthly rostered days off and more.
- An inclusive workplace culture, which embraces diversity and the benefits it brings to the workplace and life.
- A leadership commitment to Zero Harm where the safety and wellbeing of our people and others is paramount.
- A Health & Wellbeing program, to support your physical, mental and financial wellbeing, including our Employee Assistance Program for our people and their immediate families.
- Extensive learning and development opportunities and access to professional development through associations such as CPA, IWC, WSAA, VicWater, and more.

We/'re an equal opportunity employer. Our commitment to creating and supporting an inclusive culture is reflected in our diverse mix of talented people who are passionate about delivering their best.

We welcome applications from everyone including people with a disability, job seekers of all ages, carers, people from culturally diverse backgrounds, members of the LGBTI+ community, and Aboriginal and Torres Strait Islander people.

Ready to find out about our employee benefits? Visit Our Careers page and discover more about us.

How you can apply

Click APPLY and you will be taken through to the Wannon Water Careers Portal to complete your application. Once there, you will be prompted to answer a few simple questions and upload your cover letter and resume.

As part of your cover letter, please outline how your skills and experience meet the role requirements (as outlined in the position description).

Reasonable Adjustments

We/'re here to support you through life/'s ups and downs. Whether you need adjustments during the recruitment process or at work, like flexible hours or accommodation for disabilities, we/'re here to help. We understand it can be daunting to share your needs, so feel free to reach out with any questions at peopleandwellbeing@wannonwater.com.au. Your information will be kept completely confidential.

#J-18808-Ljbffr

  • Administrative Support Officer

    4 weeks ago

    Warrnambool, Australia WannonWater Full time

    We have an ongoing full-time position for an Administrative Support Officer, based in Warrnambool. This position comes with a generous salary of $72,170 to $76,019 p.a. plus superannuation. We're looking for someone to provide administrative support within the Corporate Services Branch organising the duties involved in fleet management, the corporate office...

  • Customer Service

    2 weeks ago

    Warrnambool, Victoria, Australia Blake Oliver - Property & Construction Full time $60,000 - $75,000 per year

    About the Company Our client is one of Victoria's most established and trusted residential home builders, known for delivering high-quality homes and exceptional customer experiences for over three decades. With a strong regional presence and a genuine focus on client satisfaction, they take pride in supporting customers through every stage of their build...

  • (High Salary) Expression of Interest

    1 week ago

    Warrnambool, Australia Schnitz Franchising Pty Full time

    Whether you’re a kitchen whiz, a customer service superstar, or a natural-born leader, we have opportunities for all levels of experience. At Schnitz, we pride ourselves on hand-crafted, made-to-order schnitzels, and creating an atmosphere where both our team and our guests feel right at home. If you love working in a fast-paced environment, thrive on...

  • Information Technology Support Officer

    2 weeks ago

    Warrnambool, Victoria, Australia Reflex Technology Group (RTG) Pty Ltd Full time $60,000 - $90,000 per year

    Are you passionate about technology and eager to make a real difference? We're offering an exceptional opportunity for a client-focusedICT Support Officer (On-site)to join a vibrant secondary college community.This isn't just a role—it's a chance to combine your technical expertise with your ability to build strong relationships, solve challenges, and...

  • 113629 - APS3 PSO- Warrnambool

    1 day ago

    Warrnambool, Victoria, Australia Randstad - Business Support Full time $60,000 - $80,000 per year

    APS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join the team.Hourly Rate: $ SuperContract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 4:30pm, Monday to Friday;...

  • (High Salary) Casual Educator

    1 week ago

    City of Warrnambool, Australia Goodstart Early Learning Full time

    Overview Find your fit with Goodstart. Choose your hours and where you work. Find your fit, then choose your pathway. Finding the RIGHT FIT when it comes to joining a team can be difficult – why not sign up with Goodstart as a Casual Educator, try out a few centres and FIND your FIT. We’d love to talk to you about which of our amazing opportunities...

  • Trainee ICT Support Officer

    3 weeks ago

    Warrnambool, Australia MEGT Full time

    Embark on Your Tech Odyssey! Trainee ICT Support Officer Wanted! Ready to dive into the dynamic world of IT? We're on the lookout for a tech enthusiast to join us as a Trainee ICT Support Officer! What's In It for You? - Gain hands-on experience supporting users and troubleshooting IT issues. - Accelerate your career with practical knowledge, mentorship, and...

  • Procurement Officer

    4 days ago

    Warrnambool, Australia State Government of Victoria, Australia Full time

    Overview Occupation: Accounting, finance and procurement Location: Barwon South West - Warrnambool Reference: VG/1893333 South West Healthcare is seeking a motivated Procurement Officer to join our regional procurement team. Working within the Central Supply model, you will contribute to a centralised approach that delivers efficient, compliant, and...

  • Justice Officer

    7 days ago

    Warrnambool, Victoria, Australia Department of Justice and Community Safety, Victoria Full time $60,295 - $77,430 per year

    About This RoleUtilise your Administrative expertise to provide support and advice to Justice Services in Barwon South WestAn Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public ServiceVPS Grade 2: $60,295 - $77,430 plus superannuation.About The Business UnitThe Department of Justice and Community Safety...

  • Disability Support Worker

    1 week ago

    Warrnambool, Australia Scope Full time

    Disability Support Worker (DDSO1/1Q) – Warrnambool At Scope, we celebrate people. This is not just for our customers, but also for our people. That’s why we’re seeking people like you – people who can create meaningful opportunities for people with disability to belong and thrive. We celebrate people If at any time you require us to adjust our...