Housekeeper Manager

7 days ago

Byron Bay NSW, Australia YHA Australia Full time $60,000 - $90,000 per year
  • Manage housekeeping operations in casual, fun properties with high standards
  • Focus on sustainability and building a safe, confident team
  • Lead and develop a team of housekeeping staff to maintain the highest standards

About us:

At YHA Australia, we provide affordable, quality accommodation with purpose. We're committed to creating a more open and welcoming world where connections thrive and experiences matter.

What sets us apart? We're a not-for-profit, membership-based social enterprise, where profits go straight back into improving our properties and creating positive social, cultural and environmental impacts. For over 80 years, we've been making travel accessible and transformative.

Our network spans 20 uniquely characterful properties across Australia – from the rooftop views of Sydney Harbour YHA to historic cells at Fremantle Prison to eco-retreats nestled in National Parks and beachside beauties in Byron Bay and Port Elliot.

We're proudly part of Hostelling International – a global community of 3,000+ places to stay across 70+ countries. We believe travel should do more than move you from place to place, it should move you to think differently, live boldly, and protect the world you're exploring.

YHA Cape Byron and YHA Byron Bay, offers inviting common areas surrounding spacious, heated pools and BBQ zones, perfect for socialising and enjoying your stay. With surfboards and boogie boards for hire, you can easily explore the beaches. Ideally located in the town centre, the properties are walking distance from the beach and cycling paths.

About the role:

YHA Cape Byron and Byron Bay are vibrant quality affordable low-cost accommodation hostels nestled in the heart of Byron Bay, is seeking a dedicated Housekeeping Manager to oversee the cleanliness and presentation of our two properties. A key focus will be managing and supporting the team of around 20 staff to ensure we maintain the pristine condition of both the Cape and Byron properties.

We want to meet Housekeeping leaders who will challenge the normal and who can make a difference in an operation where sustainability and relationships are valued.

What are we looking for:

  • Previous leadership experience in housekeeping or cleaning, leading and motivating a team of housekeeping staff to deliver exceptional results and a happy, safe and motivated team
  • As a leader, you know you'll need flexible availability 24/7 roster including night shifts, weekends and public holidays
  • Excellent communication skills verbal and written

Our Values

Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.

  • Collaborate, listen and connect
  • Care for people and planet
  • Create positive experiences
  • Always evolve

What's in it for you?

  • Travel Perks: Free stays across our network – because we love travel as much as our members do
  • Team Adventures: Opportunities to visit other locations for team building and training
  • Discounts: Access to benefits at various stores and across the YHA network
  • Growth: Professional development and career opportunities throughout YHA
  • Cultural Flexibility: Swap standard public holidays for ones that have personal meaning
  • Wellbeing Support: For you and your immediate family through our Employee Assistance Program
  • Referral Program: Know someone great? We reward successful candidate referrals

Are you ready to help make the world a more connected and sustainable place? Submit your resume and a cover letter telling us why you're perfect for this role

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