▷ (15h Left) Clinical Information And Compliance Support Officer

Overview

Employment type: Part time, Fixed term position for 2 years

Remuneration: Salary from $142,877.43 per annum (pro-rata) plus superannuation and a fortnightly RDO

Location: Werribee based with potential for a hybrid work arrangement. This role may be required to work across multiple locations throughout the Wyndham Municipality

About the role

Join Wyndham City Council’s Maternal and Child Health (MCH) team and play a vital role in ensuring the quality, safety and integrity of this essential community service. Working closely with the MCH Leadership Team, you will manage complex and time-sensitive requests, ensure compliance with legal and regulatory standards, and protect client confidentiality across all aspects of the service through high-quality documentation and communication practices across the service.

You will act as a central point of coordination between multiple Team Leaders and diverse stakeholder groups, often supporting the resolution of sensitive issues where discretion, sound judgement and professionalism are critical. By ensuring that information is accurate, secure and compliant, you will contribute directly to the protection of client safety and the delivery of high-quality care.

Your role in building the capability of colleagues across the MCH service is equally important. You will help teams understand their responsibilities around information sharing, record-keeping and compliance, embedding strong practices that not only meet legislative requirements but also strengthen day-to-day service delivery. This is a role for someone who thrives under pressure, can confidently navigate competing priorities, and understands the far-reaching impact that robust governance and compliance have on the wellbeing of families and children in the community.

What your day will look like

- Oversee and triage the Team Leader’s inbox, escalating clinical, legal, and operational matters as needed
- Lead coordination of internal processes related to privacy, confidentiality and information sharing
- Maintain and update central registers including Freedom of Information (FOI) logs, risk and incident reports, and information sharing responses
- Conduct governance audits and contribute to Occupational Health and Safety compliance initiatives
- Support the development of staff capability through training and resources that strengthen documentation and information management practices
- Ensure adherence to information sharing schemes (CISS, FVISS, and Child Protection protocols)
- Liaise with FOI officer to respond to FOI requests, particularly those involving clinical records
- Monitor and support compliance with privacy laws, health record legislation, and Council’s internal documentation standard

What you will bring

Mandatory Qualifications to practice as a MCH Nurse in Victoria, as outlined in the Position Description –

- Current registration with AHPRA: Registered Nurse (Division 1)
- Registered Midwife, and;
- In addition to the above registrations, accredited postgraduate Diploma/Degree (or equivalent) in Child and Family Health Nursing.

At least five years' experience in Maternal and Child Health nursing

Proven leadership skills and experience in developing high-performing teams and innovative service delivery

Strong background in change management, project delivery, and continuous improvement

Excellent analytical skills with the ability to gather and document business requirements from various stakeholders

Outstanding time management and organisational abilities to manage priorities and meet deadlines under pressure

Highly developed communication and interpersonal skills to resolve complex issues and collaborate effectively

An employee Working with Children Check

Experience in local government (desirable)

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

Why join Wyndham

We are one of Australia’s fastest growing and most diverse cities.

By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.

Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.

How to apply

Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.

Applications close at 11:59PM on Thursday, 23 October 2025.

If you have further role-specific questions, please contact Wendy Coulson, Coordinator Maternal Child Family Health on 0447 645 090.

Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via careers@wyndham.vic.gov.au or 03 9394 6860.

Compliance

Child Safe Organisation Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

Diversity and Inclusion At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality. Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander background. To read more about Wyndham City’s Innovate Reconciliation Action Plan, please visit our website.

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