Administration Assistant Urgent

Posted Thursday 7 August 2025 at 2:00 pm

Life at PICA Group:

We asked our people what made working at PICA special, and they highlighted that we offer a sense of Belonging , we have Flexible ways of working, we're Making a Difference every day, your career journey provides Challenge and Growth , and you'll enjoy our PICA Perks .

About the role:

We are on the lookout for an organised and dedicated Administration Assistant to join our Service with Service team in Sydney . This is a casual position covering Wednesday, Thursday and Friday on a 6-month contract. You will be responsible for providing client instructions, update progress of files and generate reports and invoices using a user-friendly database.

Objectives:

- Utilise our in-house file management database to enter client instructions, update progress of files and generate reports and invoices.
- Interpret initial instructions, instructions to commercial agents, processing commercial agent's updates, payments, invoicing clients and preparing Affidavits of Service.
- Liaise with clients and field agents via telephone and email.
- Following up our field agents to ensure files are actioned within internal and external guidelines and procedures and in accordance with relevant legislation.
- Provide exemplary customer service to our clients and achieve the best possible outcomes; and
- Assisting with any administrative duties where required.

About you:

- Ideally you will have a minimum of 2 years' experience in data entry and administrative processes or working in the legal industry, but if not, the right attitude and willingness to learn and grow will set you apart from the rest
- You're known for outstanding client service and communication skills (written & verbal).
- You can professionally and sensitively deal with clients and third parties.
- You have an eye for detail and exceptional time management skills.
- If you want to be the "glue" for our tribe and are a genuinely a nice person who is always willing to pitch in when the chips are down, then we will consider you

We are a hardworking team, who pride ourselves on being loyal, supportive and we always work with the highest integrity.

About Us:

If you haven't heard of PICA Group, check us out: http://picagroup.com.au/ , I think you'll be impressed. We have over 700 staff and 30 branches along the east coast, from Far North Queensland down to Tasmania. We're undergoing an exciting transformation, investing heavily in new products, technology and people initiatives – it's a great time to join. Still not convinced? Check out what our employees have to say about working at PICA on Glassdoor A 4.1 star rating is nothing to sneeze at.

Ready to Join Us?

If you're ready for that next step in your career and want to join an industry leader at an exciting period of transformation, please apply via the link.At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.

For up-to-date information about PICA Group, visit us:

You must have the right to live and work in this location to be considered for this opportunity.

It is PICA Group's policy not to accept speculative CV's from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

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