Urgent Care Professional
9 hours ago
Delivering timely care is at the heart of our urgent care service.
We aim to bridge the gap between general practice care and emergency departments by providing medical assistance that requires treatment within 2-12 hours.
- Not a clear life-threatening emergency
- Cannot wait until the next day to see their regular doctor or a local clinic
- Medically urgent cases
You will work alongside an administration officer and a general practitioner with urgent care experience to deliver efficient patient care.
Our patient assessment and treatment process:
- Present via Healthdirect referral or walk-in
- Be assessed for initial eligibility and triaged by a nurse
- Await assessment and treatment by the GP if appropriate, or have their care escalated if needed
- Receive a written discharge summary and plan from the GP at the end of each episode, returning care to their regular GP
Key Responsibilities:
- Assess patient history and triage into appropriate categories, approximately 15 minutes per patient
- Communicate effectively with patients to gather focused histories and explain treatments
- Prioritize escalation of urgent cases to doctors
- Apply basic initial treatments (e.g., dressing, wound cleaning, simple analgesia)
- Document triage history accurately and in detail
Requirements:
- Qualifications as a Registered Nurse with current AHPRA registration
- At least 1 year of experience in urgent care or emergency nursing
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Right to work in Australia
Preferred Skills:
- Strong decision-making skills under pressure
- Passion for patient care and education
- Adaptability and resilience
- Commitment to continuous learning and improvement
- Ability to cannulate, draw blood, or willingness to learn through supported training
Our team offers a supportive work environment, flexible shifts, and competitive pay. We also prioritize staff wellbeing and valuing contributions.
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