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[3 Days Left] Collections Officer

4 weeks ago

North Sydney, Australia Michael Page Australia Full time

Overview

This is a golden opportunity to work with a high growth business within the financial services industry. Based in North Sydney, you will be responsible for managing a portfolio of overdue accounts, working closely with clients to negotiate and implement effective payment solutions, and ensuring compliance with all internal and external guidelines. This is an excellent opportunity for a collections professional looking to further their career in the financial services sector within a supportive and collaborative environment.

- Work in a fast-paced environment with opportunities for career development
- Supportive, inclusive, and growth-oriented workplace culture

Job Description

- Maintain and manage overdue accounts within company guidelines.
- Liaise with customers to arrange payment plans and resolve payment issues.
- Ensure all transactions are handled professionally and in compliance with industry standards.
- Communicate effectively with various internal and external stakeholders.
- Contribute to team objectives and KPIs.
- Work collaboratively with the wider team.
- Continuously improve processes and procedures for efficiency.
- Uphold company values and standards at all times.

The Successful Applicant

A successful Collections Officer should have:

- Relevant qualifications in Finance, Business, or a related field.
- Prior experience in collections, customer service, or a similar role within the financial services industry.
- Excellent communication skills and the ability to handle sensitive situations diplomatically.
- A strong understanding of the Banking & Financial Services sector.
- The ability to work collaboratively in a team environment.
- A high level of professionalism and dedication to customer service

What/'s on Offer

- A competitive salary range of AUD $75,000 to $80,000 base + super.
- A positive and inclusive company culture.
- A supportive and collaborative team environment.
- Opportunities for professional development and career progression within the financial services industry.
- Convenient North Sydney location.

If you are a driven individual looking to build your career in the financial services industry, don/'t miss this opportunity to work with a leading firm in North Sydney. Apply today to take the next step in your career as a Collections Officer.

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