Marketing Operations Specialist

We are hiring a Marketing Operations Specialist to join our dynamic team. The Marketing Operations team serves as an essential central touchpoint within the broader marketing function, managing and delivering high‑impact, multi‑channel campaigns, as well as brand and key projects. In this role, you will work closely with the marketing team, stakeholders, and our media agency to ensure timely, aligned execution across traditional and digital channels. If you are a highly organized and driven professional who also thrives in a fast‑paced environment, this could be the role for you

Organisational Structure

You will report to our Marketing Manager and form a key member of the marketing team. The role is 100% onsite, working predominantly from our HQ in Byron Bay, as well as our Gold Coast office at Varsity Lakes. We also offer flexible working hours (8am‑4pm or 9am‑5pm).

A Day in the Life

As the Marketing Operations Specialist, you will ensure seamless campaign delivery in a high output environment and collaborate with stakeholders across the business. In this role you will:

- Lead management and delivery for complex multi‑channel campaigns across a wide variety of traditional and digital channels

- Maintain clear and concise deal schedules, campaign calendars and project deadlines to provide team visibility and ensure on‑time activation and delivery across all channels

- Work collaboratively with external media agency, internal creative team and stakeholders to ensure clear creative requirements, asset approval and on‑time asset delivery

- Work closely with IT to ensure technical campaign requirements can be implemented

- Deliver concise post‑campaign reporting to leadership team with key analysis and insights

- Manage brand and partnership marketing projects as required including marketing recommendations, asset delivery and measurement

- Act as a liaison with key members of Qantas Loyalty to ensure alignment on marketing initiatives

- Track media spending and report through to finance

To be a Front Running Candidate

- Tertiary qualifications in marketing or a relevant discipline

- At least 3 years experience in a similar or related marketing role with a broad understanding of the full marketing landscape

- Demonstrated experience in campaign management

- Strong communication and stakeholder management skills; having the ability to engage, influence and build strong relationships across the business as well as externally

- Can do attitude and strong team player

- Exceptional organisational skills with a proven track record of multitasking, being able to prioritise and manage a high‑volume workload in a fast paced environment

- Keen attention to detail and strong proofing skills

- Solid understanding of marketing reporting tools, and Google Business Suite

- Strong process improvement expertise

- Experience in the travel industry, and with marketing project management tools, would be highly regarded.

- The successful candidate will be required to undergo a Qantas background check

Why TripADeal?

- Competitive salary package, training & career progression

- Fun, casual work environment where shoes are optional

- Regular social get togethers

- Staff travel discounts on air travel, accommodation and holidays

- $1,040 per annum of Subsidised gym memberships & corporate Fitness Passport access

- Novated leasing and salary packaging available

- Employee Assistance Program

- Savings and discounts on groceries, shopping, entertainment, and more

- Volunteer leave as part of giving back to the local community to give back to the local community

- Generous parental leave support program

Our Core Belief

Travel is an experience that should be enjoyed by everyone and we’re proud to make it an affordable option for all.

Our Mission

To make travel dreams come true.

To deliver quality travel experiences that are easily accessible and hassle‑free.

Every day is different here. From dealing with on tour emergencies, to booking customers on bucket‑list package holidays. It’s so good to learn new things about countries I haven’t been to or would have never thought of travelling to. There’s always something new to experience here.

I started as a travel consultant less than a year ago; TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role.

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