Shift supervisor

3 weeks ago

Gold Coast City, Australia Subway Full time

The Shift Supervisor role is available at Shop 12, 1160 Gold Coast Hwy, The Cove, Palm Beach.

Closing Date: 30/11/2026

Job Category: Team Member

Package Description

With over 40,000 restaurants, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the globe, our Franchise Owners are looking to recruit motivated and driven team members to join the Subway brand.

Job Introduction

The Shift Supervisor is at the heart of the operation, and our Franchise Owners are always looking for new talent to lead the teams that help the Subway brand be the first choice for those who want to enjoy quick and nutritious meals.

You may currently be working as a Catering Manager, Store Manager, or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager, or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you

Main Responsibilities

- Recruitment, induction, and training/development of employees in line with the Subway brand’s training requirements – you will lead by example
- Creating and managing the staff schedule
- Checking in deliveries, order matching, and daily banking
- Preparing required paperwork in relation to stock and sales. Preparing employee pay and timesheets
- Managing cash balances and minimizing wastage
- Ensuring 100% compliance in accordance with Subway and council guidelines
- Performing inventory management and stock control, including weekly stock take and reports
- Analyzing the Weekly Sales & Inventory Report to improve the business
- Directing and undertaking housekeeping activities, such as maintaining restaurant cleanliness and presentation
- Implementing in-store marketing material and POP in line with campaigns
- Ensuring safety procedures are followed to prevent injury
- Providing a safe work environment for employees and customers
- Promoting and encouraging a high level of customer service amongst employees
- Handling unresolved and/or escalated customer complaints
- Delivering a high standard of service when dealing with products, sales, inquiries, and catering to customer needs

The Ideal Candidate

Working as a Shift Supervisor in a Subway franchise is a challenging role but one that is highly rewarding. Subway Franchise Owners are proud of their hard-working teams and are able to offer fantastic career path opportunities to truly develop your career.

About The Company

Please be aware that restaurants are independent franchises. All applications are sent to the Franchise Owner or operator.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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