Shift Supervisor

2 days ago

Gold Coast, Queensland, Australia Cinebar Licensed Cinemas Full time $60,000 - $80,000 per year

Cinebar Coolangatta is a restaurant-style cinema located in The Strand Shopping Centre. We take pride in hiring the best and are currently seeking experienced Shift Supervisors. As a shift supervisor, you'll be responsible for opening and/or closing the venue and overseeing large-scale food and beverage service in a fast-paced, high-volume hospitality environment.

With over 21 years' experience, Cinebar Licensed Cinemas prides itself on being the leader in in-cinema food and beverage hospitality, delivering unforgettable experiences to our guests. In 2019, we revolutionised the Australian cinema food and beverage landscape with innovative movie-themed menus and red carpet events—an approach now modelled throughout the industry.

We're dedicated to supporting career growth, connecting like-minded individuals, and providing a rewarding career that promises innovation, excitement, and fun.


Key Responsibilities
  • Directing, managing, and assisting a team of up to 15 staff responsible for ticket collection, food and beverage ordering, and large-scale in-cinema service.
  • Demonstrating a strong understanding of hospitality workflows, including order timing, service sequencing, and customer engagement.
  • Delivering exceptional customer service and ensuring a premium guest experience.
  • Opening and closing the venue and ensuring all related procedures are completed.
  • Performing the duties of all supervised team members as needed.
  • Operating and troubleshooting fourth-generation laser projectors.
  • Overseeing shift staffing and wage budgets.
  • Communicating clearly with front-of-house team members during service.
  • Working independently while reporting to the Front of House Manager.
  • Ensuring venue cleanliness, health and sanitisation compliance (Gold Coast City Council), and adherence to OLGR and other legal obligations.

What We're Looking For
  • Minimum 2 years' leadership experience in a high-volume hospitality venue.
  • Demonstrated understanding of efficient hospitality workflows and service delivery.
  • Strong leadership skills with the ability to manage and motivate a team.
  • Ability to thrive under pressure and manage multiple tasks simultaneously.
  • Proactive, hands-on, and enthusiastic attitude with strong attention to detail.
  • Excellent interpersonal and customer service skills.
  • Availability on weeknights and weekends.
  • Ability to work 28+ hours per week.
  • Current Responsible Service of Alcohol (RSA) Certificate.

What We Offer
  • Competitive hourly rate: $36.00 – $38.00 per hour.
  • Immediate start for the right candidate.
  • Part-time and full-time opportunities with long-term career potential.
  • Ongoing support from head office.
  • Career development and advancement within our growing company.
  • Free movie tickets and discounted food & beverage.
  • Exclusive access to red carpet industry events.

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