▷ Urgent Search: Support Worker

Every day makes a difference—help others grow their independence.

Are you passionate about helping people live their best lives? Our HornsbyDay Program is looking for motivated, compassionate Permanent Part-time Support Workers who thrive in dynamic settings and want to make a meaningful impact every day.

About Northcott:

At Northcott, we believe everyone deserves the opportunity to live life their way. As a not-for-profit disability service provider, we support people with disability to explore possibilities, achieve goals, and live the life they choose.

With more than 90 years of experience and a strong presence across NSW, QLD and the ACT, Northcott is one of Australia’s largest and most trusted disability service organisations. Every year, we provide people with a disability, along with their families and carers, with personalised and empowering support.

We are a registered NDIS provider employing more than 3,000 dedicated staff across metropolitan and regional locations.

Before applying for a role at Northcott, we encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story.

What I Will Be Doing:

As a Support Worker in Northcott’s Hornsby team, I will empower customers to live as independently and confidently as possible, supporting them to develop life skills, pursue study or work opportunities, and stay actively connected to their community.

I will:

- Support customers in their day-to-day life, helping them build confidence and independence.

- Facilitate engaging group activities such as art, music, drama, cooking or travel training.

- Facilitate with the Work and Study Skills program.

- Build strong, respectful relationships with customers and their families.

- Work collaboratively with customers who have intellectual disabilities, autism, and some physical disabilities.

- Implement and review Individual Program Plans, ensuring customers are supported to achieve their personal goals.

- Empower support staff to communicate effectively with customers, using an individualised approach tailored to each person’s needs.

- Use my skills to promote inclusion, independence, and community participation.

- Be flexible to work on a rotating roster, typically from 9:00 am – 3:00 pm, with extended hours on Thursdays (until 6:45 pm) and opportunities for Friday night or Saturday shifts.

As a Northcott Support Worker, I’ll provide personalised, meaningful support in a vibrant and inclusive day program setting. No two days will ever be the same — one day, I might be leading a creative workshop or supporting a life skills session, and the next, helping someone take another step toward their independence and personal goals.

Why do I want this role at Northcott?

At Northcott, we prioritise your well-being and success. Our team enjoys a wide range of benefits designed to support work-life balance, financial well-being, and personal growth:

- 5 Weeks Annual Leave – Enjoy extra time off to rest, recharge, and maintain a healthy work-life balance.

- Salary Packaging – Boost your take-home pay with salary packaging options, including up to $15,900 for general expenses and $2,650 for meals and entertainment.

- Perkbox – Access everyday savings, exclusive discounts, and wellbeing tools — our way of supporting you beyond your pay.

- Exclusive Discounts & Benefits – Save on health insurance, gym memberships, motor services, and more.

- Family-Friendly Workplace – Enjoy flexibility and support to help you balance your work and home life.

- Learning & Career Growth – Access ongoing training, development, and career advancement opportunities where your contribution is recognised and valued.

When applying internally, Northcott employees are required to notify their Manager and should be aware that their Manager may be asked to endorse their application. Click here to view the Position Description: Position Description.

Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email recruitment@northcott.com.au.

Diversity and Inclusion Statement

Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at diversity@northcott.com.au.

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