Manager Operations

3 weeks ago

Whyalla, Australia FedEx Group Full time

Overview

Operations Manager

Lead with impact. Drive change. Shape the future.

We are looking for a dynamic Operations Manager to join our senior leadership team at FedEx’s state of the art facility in Netley, Adelaide. This is more than a management role – it is an opportunity to reimagine our operations and make a lasting impact.

As our Operations Manager, you will oversee a diverse team of 160 employees, supported by 5 supervisors, across our morning and afternoon shifts. You will be responsible for leading and managing all aspects of the Adelaide facility’s operations, ensuring service excellence and driving continuous improvement.

This is a multifaceted leadership role that spans:

- Team leadership & development
- Operational strategy & planning
- Safety & compliance
- Process optimisation
- Financial & asset management
- Customer service excellence

You will play a pivotal role in guiding and coaching your team, fostering a culture of collaboration, and high performance. Your ability to build genuine and meaningful connections with your team, peers, and customers will be key to driving successful outcomes and shaping the future of our operations.

Responsibilities

- Lead and develop a team of 160 employees with 5 supervisors across morning and afternoon shifts.
- Oversee all aspects of the Adelaide facility’s operations to ensure service excellence and continuous improvement.
- Drive operational strategy, planning, safety, compliance, process optimization, financial management, and customer service excellence.

Qualifications

- Proven experience in transport/logistics operations (ideally with a Tier 1 provider)
- A commercial mindset and data-driven decision-making skills
- The ability to translate strategy into action and theory into practice
- Strong knowledge of relevant legislation and compliance standards
- Tertiary qualifications in a relevant field (preferred)
- Demonstrated expertise in planning, implementation, and change management
- Experience in budgeting and financial oversight
- High-level computer literacy and reporting capabilities
- Qualifications in process improvement methodologies (Lean, Six Sigma, etc.)
- A track record of success in high-volume express freight operations

Ready to lead the way?

Join FedEx and be part of a team that is delivering excellence every day.

If you feel you have all the skills, tenacity and drive to exceed service delivery and succeed in this highly demanding role please apply.

Equal Opportunities Commitment

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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