Ocean Imports Operator

18 hours ago

City of Melbourne, Australia C.H. Robinson Worldwide Full time

Ocean Imports Operator page is loaded## Ocean Imports Operatorremote type: Hybridlocations: Keilor Park, Victoria Australia: Port Melbourne, Victoria Australiatime type: Full timeposted on: Posted Todayjob requisition id: R46519C.H. Robinson is seeking an Ocean Imports Operator/ Global Forwarding Agent (GFA) to join the freight operations team in Melbourne. In this role, you will be your customers’ primary contact, responsible for managing and operating the shipment lifecycle of their import shipments.You'll work closely with customers from the start of the shipment process, overseeing tasks for each shipment, in addition to daily communication, reporting, and email management. A successful Global Forwarding Agent thrives in a fast-paced environment, finding swift resolutions to transportation and documentation problems. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H. Robinson, our systems and processes. Our successful Global Forwarding Agents go on to expand their careers in Operations, Sales, or Account Management.# **Responsibilities:****Maintain Operational Excellence:*** Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.* Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.* Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.**Facilitate Relationships:*** Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.* Build great relationships with customers, responding timely and following up on issue resolution* Provide reporting and documentation support to internal and external customers.* Participate in customer business reviews.* Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.# **Required Qualifications:*** High School Diploma or Graduate Degree/equivalent* Minimum of 2 years of experience in global freight forwarding operations / import or export operations# **Preferred Qualifications:*** Bachelor’s degree from an accredited college or university* Excellent communication, prioritization, and multi-tasking skills* Proven track record of strong customer service skills, interacting with customers and being client focused* High attention to detail, Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs* Proficient in Microsoft Office Suite of programs* Ability to work in a fast-paced and deadline-driven environment* Values a diverse and inclusive work environment**Benefits**At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.remote type: Hybridlocations: 2 Locationstime type: Full timeposted on: Posted Today
#J-18808-Ljbffr

  • Ocean Imports Ops Lead: Team Growth

    1 week ago

    City of Melbourne, Australia C.H. Robinson Worldwide Full time

    A global logistics firm is seeking an experienced Operations Supervisor in Melbourne to lead the Ocean Imports team. This role involves optimizing operations, managing team activities, and promoting high-quality service delivery. The ideal candidate will have over 8 years of global forwarding experience and a strong background in leadership and project...

  • Global Freight Forwarder- Ocean Imports

    3 days ago

    Port Melbourne, Australia C.H. Robinson Full time

    Job ID: R43060 **Global Freight Forwarder - Ocean Imports** Primary Location: Port Melbourne, Victoria Australia Secondary Location(s) : Keilor Park, Victoria Australia; Marleston, South Australia Australia As a **Global Forwarding Agent**at** C.H.Robinson**, you will be your customers' primary contact responsible for managing and operating the shipment...

  • Manager - Ocean Freight

    4 weeks ago

    City of Melbourne, Australia Wefreight Full time

    To lead and oversee company’s ocean freight operations, ensuring seamless, compliant, and cost-effective movement of sea freight shipments. This role is pivotal in defining and implementing operational strategies, optimizing workflows, and maintaining strong stakeholder relationships. The Ocean Freight Manager drives team performance, operational...

  • Import Air Freight Operator

    1 week ago

    Melbourne, Australia Pace Appointments Full time

    Recent Import Forwarding Experience Essential - Successful International Forwarder - Tullamarine Location Confident in your ability to handle all aspects of import air freight forwarding operations and enjoy a role with tonnes of variety and client interaction? If you are looking for a positive, friendly working environment and very manageable work load,...

  • Product Specialist

    6 days ago

    City of Melbourne, Australia Wefreight Full time

    Posted on: 10 July 2025 Location: Melbourne Experience required: 5 - 10 years Share this position Job title: Product Specialist Job Purpose: The Product Specialist is responsible for securing competitive rates from ocean carriers, supporting the company's sales teams in pricing freight forwarding services. The role involves developing and managing...

  • Head of Information Technology

    2 weeks ago

    Melbourne, Victoria, Australia Ocean Software Full time

    Why Ocean Software?For over 30 years, Ocean Software has been a trusted partner of defence forces and aviation organisations worldwide, delivering cutting-edge solutions that enhance training, streamline operations, and improve readiness. We exist to support the people behind critical missions - those who protect lives, ensure safety, and strive for...

  • Import Operator

    2 days ago

    Melbourne, Australia Frontline Full time

    Import Operations - Established Global Network - Service Focused Team **Our Client** Well recognised as a global leader this logistics provider manages the entire import process for many high profile clients and this role is no exception. **The Position** *** An exciting role with great variety where you will: - Receive shipment pre-alerts and...

  • Import Operator

    5 days ago

    Melbourne, Australia Frontline Full time

    Import Operations - 2+years - Established Global Network - Service Focused Team **Our Client** Well recognised as a global leader this logistics provider manages the entire import process for many high profile clients and this role is no exception. **The Position** *** An exciting role with great variety where you will: - Receive shipment pre-alerts and...

  • Multiskilled Support Worker

    1 week ago

    City Beach, Australia Ocean Gardens Full time

    **Extra benefits** - Salary packaging Ocean Gardens is a local not-for-profit organisation with care at the heart. Ocean Gardens' mission is to give our clients peace of mind that their needs can be taken care of while they get the most out of their lives living independently in an active community. The successful applicant will be offered: - Salary...

  • Import Operations

    2 weeks ago

    Melbourne Airport, Victoria, Australia Linktal Recruitment Full time

    About the ClientJoin an Australian-owned freight forwarder with a few decades since establishment in the industry. With continued growth across Sydney, Melbourne, and Brisbane, join the operations team managing end-to-end import processes across air, sea (FCL & LCL).You'll work alongside the Customer Service team and offshore support team to ensure smooth...