Business Analyst

2 weeks ago

Sydney, New South Wales, Australia Ayan Infotech Full time
AYAN InfoTech is looking for Business Analyst (Telecom Domain) to join an exciting project based in Sydney & Melbourne. The role offers you the opportunity to contribute towards an extremely well structured and mature environment, working on sophisticated enhancement projects.

Role: Business Analyst (Telecom Domain)
Location: Sydney & Melbourne
Contract Duration: 6 Months with high possible extensions
Experience: 5+ Years

Key Responsibilities:

- We need Business Analyst with Telecom Domain and Service Now experience being an advantage.
- Minimum 3 years of experience in process design across ITSM Or Customer Service Management/ Field Service Management/ HR Service Delivery
- Captures business and user requirements (as stories for agile shops)
- Ensures requirements are understood, developed, tested, and delivered to specification
- Owns the relationship with project stakeholders to identify, prioritize, model, and document business, process, and data requirements
- Represents project stakeholders throughout planning, development, and release processes
- Works with the platform team to develop release estimates
- Supports the testing effort
- Works with stakeholders to drive adoption
- Define processes across Customer/IT/Employee workflows.

Contact: 61-(02) 7207 6926 for more details.

Please note we will be able to contact only shortlisted candidates for this role. We thank you in advance for your interest.

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