Engagement Worker

Inner Melbourne Community Hub – North Melbourne

- Part-Time - 53.2 hours a fortnight

- SCHADS – Level 4 $44.58 to $47.97 per hour + Superannuation + NFP Salary Packaging

About VincentCare Victoria

VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.

Little bit about the role

VincentCare Victoria is seeking an experienced and qualified person to take on the position of Engagement Worker within the new Ozanam House accommodation and Homeless Resource Centre.

The role aims to provide a safe and supportive drop-in and accommodation environment, and to co-ordinate the practical aspects of the Homeless Resource Centre and on-site accommodation. Engagement workers provide a variety of supports to clients ranging from assertive engagement, monitoring, managing challenging behaviours and facilitation of planned activity groups. The Engagement worker will work within a multi-faceted team and has a primary focus of facilitating engagement and participation of clients within the service.

The role sits within the Engagement team and workers must demonstrate unconditional positive regard and develop genuine, non-judgemental and predictable relationships with people through their journey of crisis, recovery and growth. A strong service delivery focus of engagement and participation to support people in their recovery journey out of homelessness is the core work of the team.

Key Selection Criteria

- A relevant tertiary qualification (For example Bachelor Degree) (required)

- Demonstrated understanding of the range of needs and issues affecting people who are homeless or at risk of homelessness.

- Experience in direct service delivery within the human services field.

- An empowering approach, demonstrating flexibility and initiative, in working with homeless individuals.

- Ability to work well within a team environment.

- Excellent communication skills, including knowledge of conflict resolution.

- Ability to be available to work a rotating roster including weekends, evenings, and public holidays.

- Evidenced administrative accuracy and detail, including timely data entry.

- A current Working with Children’s Check is required.

Why work for us? We offer

- Salary packaging, sometimes called salary sacrificing is a huge attraction here It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.

- Employee Assistance Program

- Salary Packaging

- Choice of Superannuation fund

- Family friendly and flexibility

- Study leave

- We offer a place where you know you are contributing to a firm committed to helping others. We are passionate about #SocialJustice.

How to apply

If this opportunity sounds perfect to you and you meet our essential requirements, we can’t wait to hear from you Please send us your updated CV and a cover letter telling us a little bit more about you and how your skills meet our key selection criteria in the position description available here.

Applications close: 24th September 2025 at 12.00 am.

Please note: Candidates may be reviewed and progressed as applications are received. VincentCare Victoria reserves the right to close the advertisement at any time. We encourage you to submit your application as soon as possible to ensure you don’t miss out on this exciting opportunity.

Phone enquiries may be made to Stella Giordano, Manager – Coordination, Engagement & Participation on 0437 962 538.

Prior to any commencement to employment, pre-employment checks must be completed. This will include reference checking, a national criminal history and right to work check and a working with children check.

VincentCare Victoria is an accredited Rainbow Tick organisation. We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.

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