Automotive Service Advisor
4 weeks ago
Bayside / Peninsula, Full Time, Automotive
Please Quote Reference Number 13836
- Growing Family Owned Business
- Prestige brand and fantastic location on the Peninsula
- Opportunity for progression amongst the group
Beachside Volkswagen is family owned and operated within the Bayside European Automotive Group, with 4 other brands spanning from Elsternwick to Cheltenham & Frankston, our Volkswagen dealership has an opportunity for an experienced Service Advisor to join our busy team.
As a Service Advisor you are responsible for providing an exceptional customer experience, by ensuring that each individual customer's needs are managed from start to finish. You will be responsible for coordinating customer service appointments, liaising with customers on estimated completion times, and confidently and accurately communicating with each customer. You will be passionate about accuracy in every aspect of your work, and ensuring customers are provided with an exceptional experience.
Previous VW brand experience will be highly regarded, however we are also interested in speaking to other brand specialists as well.
Our Ideal Candidate
- Previous experience as a Service Advisor within the automotive industry
- Confidence to sell and negotiate
- Committed to providing an excellent customer experience. Every time.
- A strong work ethic and attention to detail
- Excellent time management skills
- Flexibility to assist our customers' needs
- A current driver's license
- Ability to work in a fast-paced environment
- Excellent Communication Skills
Requirements
- Sound English communication skills - written and verbal
- Initiative and a hard working attitude
- The ability to work unsupervised
- Professionalism and high standards of personal presentation
- A friendly and approachable personality
What We Offer
- Attractive remuneration + commission structure
- Drive vehicle/allowance available
- Being part of a long-term expansion project with state-of-the-art facilities
- A highly skilled team environment with consistent in-house training
- Factory training - also available in online self-study format
- A progressive dealership group, often leading the way with new digital technologies
- Great team environment, with long term and knowledgeable advocates on hand
- Strong focus on personal career development
If you think you have the skills and attitude we're looking for, apply now.
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