Member Services Consultant

2 weeks ago


Perth, Australia Royal Automobile Club of WA Inc. Full time

With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are committed to building a stronger RAC and are embarking on an exciting transformation. This will create greater value for our members and deliver on our purpose to be "The driving force for a better WA" by 2030. RAC Finance (RACF) specialise in market leading finance products and services that provide a range of solutions for our diverse member base. We are currently looking for a skilled Customer Service Specialist to join our personal finance team. The core purpose of this role is to support our members through personalised and genuine conversations, contribute to the day-to-day operational functions, deliver on individual performance goals and contribute to the success and engagement of the wider team.Assisting and actioning all general member enquiries, which includes management of multiple shared mailboxes and administrative tasks.Excellent interpersonal skills with the ability to anticipate member needs and proactively offer solutions.Self-motivated with the ability to work collaboratively to achieve individual and team goals Computer literate with the ability to multitask and prioritise tasks effectively. Experience in customer service or sales – previous lending, call-centre and/or tele-sales experience highly regarded A career at RAC is more than just a job. We are passionate about our people, and we strive to create an environment that fosters their growth and our culture. We value that everyone is different, and we strive to encourage everyone to reach their pinnacle. RAC are committed to developing our internal talent and this could be an ideal time to join our diverse and varied organisation that is currently going through a significant transformation. In addition to this we offer: Access to RAC member benefits A competitive base salary plus super (ability to purchase additional leave)RAC is a purpose-led member organisation.Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don’t have shareholders. That means we reinvest our profits for the better of our members and our State.Our Purpose is to be the driving force for a better WA.Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians.Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA.RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds.For any assistance please contact recruitment@rac.com.au
#J-18808-Ljbffr



  • West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” We are looking for x2 passionate and dedicated Member Service Consultants to join our RAC Finance team on a...


  • Perth, Western Australia MUFG Retirement Solutions Full time $60,000 - $90,000 per year

    A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services,...


  • Perth, Western Australia Royal Automobile Club of WA Inc. Full time

    Member Solutions Consultant - Outbound page is loaded## Member Solutions Consultant - Outboundlocations: West Perthtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR105384At RAC, we are passionate about **development** and providing **new opportunities.** This means we are on the lookout for someone to join our **Sales and Member...


  • Perth, Western Australia Royal Automobile Club of WA Inc. Full time

    Member Solutions Consultant - Outbound page is loaded## Member Solutions Consultant - Outboundlocations: West Perthtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR105384At RAC, we are passionate about **development** and providing **new opportunities.** This means we are on the lookout for someone to join our **Sales and Member...


  • West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." The Opportunity: As a Member Solutions Consultant, you will engage with current and potential members from your local...

  • Member Consultant

    3 days ago


    Perth, Australia Defence Bank Full time

    **Introduction**: We consider it a privilege to serve those who protect us. If you're someone who is passionate about serving others and committed to making a difference, we have a fulfilling opportunity available as a Member Consultant, joining our Swanbourne team. About us. A unique life requires a unique bank. Defence Bank is a member-owned bank that...


  • Perth, Western Australia Royal Automobile Club of WA Inc. Full time

    With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are committed to building a stronger RAC and are embarking on an exciting transformation. This will create greater value for our members and deliver on our purpose to be "The driving force for a better WA" by 2030. RAC Finance (RACF) specialise in market leading finance...


  • Perth, Western Australia Royal Automobile Club of WA Inc. Full time

    With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are committed to building a stronger RAC and are embarking on an exciting transformation. This will create greater value for our members and deliver on our purpose to be "The driving force for a better WA" by 2030. RAC Finance (RACF) specialise in market leading finance...


  • Perth, Australia Link Group Full time

    **Role purpose** - You will be the first point of Member contact for a range of superannuation and retirement inquiries, including technical support and fund product information in a professional and customer focused manner. - The role requires you to explore the needs of members beyond their initial enquiry, with the aim of offering products and services to...


  • Perth, Australia Link Group Full time

    **Member Services Representative - Be the Voice of Support for Superannuation & Retirement!** Are you passionate about delivering high-quality customer service? Do you thrive in a fast-paced environment where every interaction makes a difference? If so, we want **you**to be the first point of contact for members navigating their superannuation and...