Customer Service Officers

6 days ago


Launceston, Australia Searson Buck Full time

Casual Customer Service Officers – Multiple Locations

We’re seeking experienced casuals to provide high quality customer service across several locations in Tasmania's north and north-east. You may choose to work at one location or across several, depending on your availability and interest.

What we’re looking for

- At least 3 years’ customer service experience
- Comfortable picking up shifts at short notice
- Strong communication skills (verbal and written)
- High standard of personal presentation
- Excellent computer and keyboard skills
- Ability to remain calm under pressure
- Flexible, adaptable, and community minded
- Current driver’s license

The opportunities

Each site offers something a little different

Office-based roles

- Customer service at the front counter and by phone
- Records management and general administration
- Handling payments and registrations
- Managing a wide variety of enquiries
- Records management and facility bookings
- Event set-up and admin support for the onsite team

Visitor and community-focused roles

- Supporting visitors with tourism and community information
- Retail and gift shop support
- Managing bookings for tours, transport, and parks passes
- Be the friendly face welcoming visitors from near and far
- Opportunity to share your local knowledge and make a lasting impression

Why apply?

- Flexibility to work at one site or across multiple
- Opportunity to make a real difference in the community
- Varied, people-focused work that keeps each day interesting
- Ability to take on shifts at short notice if you’re looking for extra hours

If you’re adaptable, enjoy helping people, and thrive in a busy customer service environment, we’d love to hear from you. Please indicate in your application your location and distance willing to travel for short-notice shifts.

For further information, please contact Emma Levett via email elevett@searsonbuck.com.au or phone 0438 086 617.

Click APPLY to submit your resume and cover letter.

Casual customer service roles in the north and north-east - flexible hours and short-notice shifts

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