Account and Technical Services Manager

Overview

Our company: For over 100 years, the Dulux Paints & Coatings portfolio has been creating better homes while playing a critical role in protecting and improving the spaces and infrastructure we see every day. Consistently voted one of ANZ’s most trusted brands, our portfolio of iconic, premium brands includes Dulux, Cabot's, Berger, Acratex, British Paints and Porter's Paints. Our Paints & Coatings Brands are proudly part of the DuluxGroup, home to some of Australia’s most iconic brands and 8000 employees globally.

Your role: We have an exciting opportunity for a skilled and motivated Account and Technical Services Manager to join our Dulux Powders team in Queensland. This newly created hybrid role blends technical expertise with customer relationship management, supporting both our sales and technical field operations.

In this position, you’ll partner closely with customers to provide hands-on technical support, training, and solutions while driving sales growth and market expansion. As the region develops, the role is expected to evolve into a full-time technical position — making this an excellent opportunity for someone who enjoys both problem-solving and customer engagement.

If you’re passionate about building strong relationships, enjoy working in the field, and take pride in helping customers achieve great results through your technical know-how, this could be the next step in your career.

DuluxGroup is proudly an equal opportunity employer. Talent is our only criteria. Let us know by emailing Duluxcareers@duluxgroup.com.au if you require any adjustments to the recruitment process so we can support you to present your best self.

Responsibilities

- Develop and maintain strong customer relationships while identifying opportunities to grow sales and market share.
- Provide technical field support, including troubleshooting, product trials, and application guidance.
- Deliver engaging technical training and presentations to customers and internal teams.
- Collaborate with technical, sales, and operations teams to ensure customer needs are met efficiently.
- Ensure compliance with all safety, health, and environmental (SH&E) policies and company standards.

Benefits

- Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support
- Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually
- Give back to the communities in which we live and work, with our “Community Action Day” and other programs
- Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth
- 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.
- Feel truly valued through our employee recognition programs
- Enjoy generous discounts on DuluxGroup products and through our corporate partnerships

Skills & Experience

- Proven experience in a sales or technical role within an industrial, commercial, or manufacturing environment.
- Strong technical aptitude — with experience in powder application, coating equipment, or similar technologies highly regarded.
- Excellent communication, relationship-building, and problem-solving skills.
- Strong commercial acumen with the ability to identify opportunities and deliver practical solutions.
- Ability to work independently while collaborating effectively within a broader team.

Imagine a better place

Dulux Paints & Coatings is proudly part of the DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it

You'll work with over 50 iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.

How to apply

We are looking to speak with you asap, please apply online

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