Delegate/Triage - Assessment Services

Are you a dedicated Registered Nurse, Occupational Therapist, Physiotherapist, or Social Worker with a passion for supporting older Australians? If you're looking to make a meaningful impact and provide support to older individuals with a mix of office based and community-based work, we want to hear from you

The Aged Care Assessment Service (ACAS) is designed to deliver client-centred, comprehensive, fair, and timely assessments, empowering older Australians to access Commonwealth-funded aged care services. This role will be largely based in our East Perth office, focused on the triage duties and determining eligibility as a delegate of the Aged Care Act (the Act). In this role, you will also have the opportunity to deliver aged care assessment services to older Australians in the community.

- Full time / Part time permanent role
- Competitive salary with generous salary packaging

This role will lead the process when triaging a referral for assessment by:

- Reviewing information from the registration and screening process
- Gathering additional information from the client over the phone on their individual circumstances
- Determining as a delegate under the Act whether the client is eligible for an assessment
- Confirming whether the client requires a Home Support or Comprehensive assessment and priority level.
- If required, issuing an urgent referral to a service provider for time limited support
- Assigning the assessment to an appropriately qualified Aged Care Assessor; and scheduling the initial aged care needs assessment
- Exercise duties as a delegate under the Act with due care, diligence, honesty, and in good faith, being mindful and accountable for decisions made under the Act
- Ensure performance meets the Department of Health and Aged Care (DOHAC) contractual requirements, including KPI performance that pertains to the Triage Delegate function
- Support the reforms within Aged Care legislation, supporting clients and stakeholders to understand the new aged care needs assessment process and its role in accessing Government funded aged care services.
- Conduct home support and comprehensive aged care needs assessments for individuals aged 65 and older.
- Develop and review support plans to assist clients in achieving their goals and living independently.
- Collaborate with a multidisciplinary team to evaluate clients' physical, psychological, and social needs and determine their eligibility for government-funded aged care services.
- Document identified needs and service recommendations for the older adult using tools, templates, and the My Aged Care Portal.

ABOUT YOU

To be successful in this role, you will need:

- Tertiary qualification in a health-related discipline directly related to health, aged care, or a related specialist area. e.g. registered nurses, medical officers, occupational therapists, physiotherapists, and social workers.
- Current unrestricted registration with the Australian Health Practitioners Regulation Agency (AHPRA) or part of or eligible to be part of a relevant professional association.
- Demonstrated understanding/experience of the provision of community-based support services to the aged, which reflect a wellness approach with a focus on reablement for clients, including assessment, care planning, monitoring, and evaluation processes.
- Demonstrated knowledge and understanding of Aged Care legislation and current reforms.
- Demonstrated knowledge and/or experience in working with a diverse client group, including people who are ageing, people experiencing mental illness, people experiencing homelessness and at risk of, and people with disability and their carers/families.

WE OFFER

- The opportunity to be part of a diverse and highly motivated team of professionals and support staff
- Convenient East Perth office location
- Rewarding work and being part of a “Values-based” organisation – making a difference in people’s lives
- Ongoing support and training, including Professional Development Plans
- Generoussalary packaging, up to an additional $18,549 tax-free FBT
- True work/life balance with an additional 3.5 days leave (pro-rata) / ability to purchase additionalleave.
- Employee Assistance Program for you and your immediate family

TO APPLY

Register your interest today by submitting your curriculum vitaeand a cover letter, addressing how you meet the work-related requirements (in nomore than 2 pages).

Short-listing will commence immediately, along with interviewing. We thank you for your interest in Indigo and reserve the right to fill the position before the close date.

A NDIS Worker Screener Check is a prerequisite for all positions at iLA

Only those with the right to live & work in Australia need apply. No agency applications at this time.

Our Vision

Every person has the knowledge and support they need to live well.

Our Purpose

We deliver trusted, innovative solutions that empower people and help shape the future of ageing and disability in Australia.

Achieving this vision and purpose means empowering older people and people with disabilities to make informed choices about their health and wellbeing, while supporting the aged care and disability sectors to deliver person-centred services. Through digital solutions, industry-leading research, and aged care assessments, we’re helping shape a more inclusive future.

If you require anyadditional support during the recruitment/interview phase, please contactHR@ilaustralia.org.au .

Our Values

Passion, Integrity, Embracing, Authentic

We value our peopleat ILA and strive to have a positive and adaptive culture, one that aligns with our values; so cultural fit is just as important to us as qualifications, technicalskill,and experience.

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