Customer Service Officer

6 days ago

Bunbury, Australia VenuesWest Full time

Overview

Work Type: Permanent - Full Time

Location: Perth

Closing Date: 2025-10-12 5:00 PM (AWST)

This is a pool recruitment process (Pool Ref LPB008-LPB012). The pool will run for 12 months and may be used to fill similar vacancies on a fixed term, acting or permanent basis at the Legal Practice Board.

We currently have one permanent and one fixed term (up to 6 months) full time opportunity available for immediate filling. Fixed term appointments may be extended and/or permanency.

The Board is a statutory body, responsible for the regulation of legal services in Western Australia and all WA legal practitioners. The Board aims to be a leader in regulation and works with stakeholders to ensure an engaged, active, competent and ethical legal profession.

About the role

Reporting to the Manager Customer Service, this position is the first point of contact with the public and members of the legal profession for incoming enquiries received via telephone, electronically, in person and in writing, to deliver a high quality service, outcomes, and promote consumer confidence in WA’s legal profession.

The position works as part of a team that triages matters, handles enquiries and attempts to resolve more straightforward complaints and routine matters.

Application information

Want to know more?

Please refer to the Job Description or contact Tracey Roper, Director Accreditation and Customer Service, on (08) 6211 3600 for more information about role expectations and responsibilities.

Why the Board?

The Board is an equal opportunity employer committed to workplace equity and diversity. We welcome applications from Aboriginal and Torres Strait Islander people, women, young people, people with disability and people from culturally diverse backgrounds.

In addition to a competitive salary and 12% superannuation, employees enjoy benefits including:

- Generous leave entitlements including annual, personal, long service and parental leave;
- End of trip facilities;
- Easy access to public transport;
- The option to salary sacrifice superannuation.

How to apply

Please apply online and provide:

- A two page (maximum) outline addressing the Essential Work Related Requirements listed on the attached Job Description Form

To submit your application, click the Apply for Job button.

Eligibility

To be eligible for a permanent appointment to the Western Australian public sector, you must be an Australian citizen or have permanent residency status in Australia. A current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment.

NO FAXED, LATE OR PROFORMA APPLICATIONS WILL BE ACCEPTED.

Applications from recruitment agencies will not be accepted.

Attachments

Attachment 1 - LPB008 - LPB012 Customer Service Officer Level 3.pdf

You can view and print these PDF attachments by downloading Adobe Reader.

#J-18808-Ljbffr

  • Customer Service Officer

    1 week ago

    Bunbury, Western Australia Shire of Donnybrook-Balingup Full time $45,000 - $60,000 per year

    Permanent Part Time opportunity to join our wonderful team at The Shire of Donnybrook Balingup as a Customer Service Officer.Monday to Friday.4 hours / dayFlexible start and finish time"Your role will be to administer our Customer Service function, to ensure the delivery of high-quality administrative services to both internal and external customers, and in...

  • Customer Service Officer

    1 week ago

    Bunbury, Western Australia Relationships Australia Western Australia Full time $68,000 - $100,000 per year

    Customer Service OfficerPart time – 2-4 days per weekHeadspace BunburyOver the last 70 years Relationships Australia WA has been providing relationship support services for individual, couples, families and communities. We are a team of professional and highly motivated staff who are committed to enhancing the lives of communities, families and individuals...

  • Retail Customer Service Officer

    4 days ago

    Bunbury, Australia Australia Post Full time

    Description & Requirements Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. About the opportunity As...

  • Customer Service Officer, Bunbury

    18 hours ago

    Bunbury, Australia Bank of Queensland Full time

    **About the Role** Do you have a passion for customer service and want to kickstart your career in banking?** Are you an experienced customer service professional with excellent relationship building skills and a passion for delivering excellent service to customers? Join our dynamic team and unlock amazing career development in the banking industry! As...

  • Service Desk Analyst

    4 weeks ago

    Bunbury, Western Australia Service Stream Full time

    time left to apply End Date: September 11, 2025 (28 days left to apply)job requisition id JR-115714Primary LocationPrimary LocationWA - WelshpoolJob Description SummaryNew opportunities in Melbourne VIC and Welshpool WAAbout the RoleWe have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for...

  • Customer Service

    3 weeks ago

    Bunbury, Australia Aboriginal Health Council of Western Australia Full time

    Join Our Growing Team! The Shire of Gingin is seeking a professional and customer-focused individual to join our team at the Lancelin Office. As the first point of contact, you will assist with community enquiries, process payments, and provide library services, ensuring a positive and efficient experience for all customers. Working closely with the...

  • Customer Service

    3 weeks ago

    Bunbury, Australia Aboriginal Health Council of Western Australia Full time

    Join Our Growing Team! The Shire of Gingin is seeking an enthusiastic Customer Service / Corporate Services Support Officer to join our Corporate Services team. In this role, you’ll be the first point of contact at the Shire of Gingin and deliver exceptional service to our community, you’ll assist with enquiries, support administrative processes,...

  • Customer Service Representative

    4 days ago

    Bunbury, Australia Brook Street Full time

    Overview Do you enjoy providing excellent customer service? Do you enjoy communicating with a wide range of people? If you answered 'Yes,' we would love to hear from you. The Role: We are recruiting for an exciting Customer Service representative (Temp), part of the Her Majesty's Courts and Tribunals Service helpdesk team. This is an excellent opportunity...

  • Administration & Customer Service Officer

    2 weeks ago

    Bunbury, Australia Cleanaway Full time

    Vacancy no: 520848 Work type: Fixed Term - Full Time **Location**: Picton Bunbury WA Australia Categories: Administration, Customer Service

  • Customer Engagement Officer

    1 week ago

    Bunbury, Australia Government of Western Australia Department of Health Full time

    Overview Location: Perth Metropolitan Unit/Division: East Metropolitan Health Service > Chief Information Office This is a permanent, full-time position working 76 hours per fortnight. EMHS is committed to ensuring that our services are delivered by people who are representative of the diverse communities we assist. We wholly embrace diversity and...