Conference & Events Sales Exec - Rydges Adelaide

1 South Tce, Adelaide SA 5000, Australia

Posted Thursday 9 October 2025 at 1:30 pm

Job Title: Conference & Event Sales Executive - Maternity Cover

Overview

Position Overview: The Conference & Events Sales Executive assists the Sales & Marketing Manager in achieving the departmental occupancy/yield results by ensuring all practices and procedures within the department are implemented and monitored.

Our Vision is to be the most highly regarded hospitality, leisure and entertainment company outperforming our markets by being better than yesterday, every day.

Our Purpose is to make the day better for ourselves, each other, our group, our customers and communities. We do this by living our values of empowerment, possibilities and community.

We achieve our Vision and Purpose by delivering on our goals and values.

Our Goals

- Grow revenue ahead of market
- Business transformation Our Values
- Empowerment: Step up and be accountable
- Possibilities: Always evolve and improve
- Community: Strong teams, better together

Responsibilities

- Take direction from Sales & Marketing Manager as well as maintaining a proactive sales approach.
- Ensure a full understanding of the department responsibilities in order to cover any vacant position in their absence.
- Supervise all practices and procedures and actively seek ways to improve profitability and efficiency of the department.
- Establish and maintain relationships with all relevant industry representatives.
- Co-ordinate the management of all conference and event sales while maximising yield management.
- Maximising the efficiency of Conference & Events Coordinators ensuring fast turnaround on enquiries and accurate details on bookings whilst maintaining a high service standard.
- Show initiative to maximise opportunities as they become available.
- Assisting in all hotel sales and co-ordination of conference & events.
- Work closely with related departments to ensure smooth operations of all conferences and events.
- Guarantee the accuracy of enquiry and booking data specifically related to tracking agent and company productivity, booking channels and source coding.
- Attend revenue and sales meetings as required and present pertinent information and accurate data on group holdings, forecast figures and C&E trends.
- Encourage effective communication with the sales department regarding sales leads and special promotions.
- Actively promoting our Guest Loyalty Program Priority Guest Rewards, with particular attention on membership acquisition and recognition.
- Ensuring a consistent focus on client needs and satisfaction; building a culture of exceptional service is paramount, consistently delivering exemplary standards of guest service.
- Growing revenue streams ahead of the market with a strong focus on core levers rate and occupancy.
- Guarantee the running of the department in accordance to hotel policies, procedures, guidelines and manuals to ensure compliance, safety and profitability.
- Enthusiastically motivate the team to contribute to the hotel profitability through up selling and utilisation of the workings of yield manager.
- Be a brand ambassador for the hotel as well as EVENT Hospitality & Entertainment.
- Follow and adhere to hotel policies, procedures, guidelines and manuals to ensure compliance, safety and profitability.
- Give assistance and support to other departments and/or colleagues when needed.
- Attend all scheduled meetings.
- Participate in scheduled training and development programs.
- The ability to identify, analyse and resolve problems that may arise within the department.
- Communicating effectively in a caring, fair and professional manner.
- People focused providing leadership, guidance and assistance to colleagues where needed.
- Client focused, providing efficient, friendly and professional service to all guests.
- Work together with trust and integrity with the aim to create a positive, professional environment of growth, development and profitability.

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