In Work Support Mentor

1 week ago


City of Melbourne, Australia Asuria Full time

Who are Asuria?

We are a leading provider of Employment Services in Australia, dedicated to connecting individuals with sustainable employment opportunities. We are a company that beats to an Enterprising Heart and our mission is to inspire, support and guide participants to unlock their full potential. Our people are at the heart of everything we do

What will you be doing?

Your role will be to empower individuals both before and after they have entered sustainable employment. You will achieve this by

- Helping them navigate the challenges of their new roles

- Performing regular check-ins with participants

- Providing tailored guidance/coaching, job placement and ongoing support to participants

- Understanding the unique employment needs of your participants

- Collaborating with employers to foster a positive working relationship

You must be able to balance empathy, dignity, and respect in your daily work with a drive to ensure we achieve positive business outcomes.

Who are you?

Skills and experience we look for include:

- Experience in a similar role within Employment Services (highly advantageous)

- Demonstrated experience in customer service, sales, contact centre or recruitment (this will set you up for success)

- Strong communication and interpersonal skills and adaptability (no two days are the same)

- Attention to detail and skills in administration and use of IT systems

A valid Police Check and Working with Children Check are mandatory requirements prior to commencement of employment. Successful candidates must set up a myGovID in order to access Government data aligned to role.

Why join us?

All Asurians enjoy a raft of Employee Benefits including:

- Access to career development opportunities

- Up to 15 weeks of paid Parental Leave

- Bonus Leave days

- Salary Sacrificing for Superannuation and Novated Leasing

How do you join the team?

If you are interested in joining a fast-growing organisation that beats to an Enterprising Heart, then clickApply

If you need any adjustments to participate in our recruitment process, please let us know in your application. Alternatively, please contact us directly at talent@asuria.com.au to advise your adjustment requirements.

Asuria is proud to be recognised as a Diversity Council Australia (DCA) Inclusive Employer for 2024-2025. This recognition reflects our commitment to fostering a diverse, equitable, and inclusive workplace where everyone is valued and supported to thrive. When you join Asuria, you’ll be part of a team that embraces people from all backgrounds, experiences, and abilities, ensuring that inclusion isn’t just a policy, it’s part of who we are.

Asuria is an Equal Employment Opportunity (EEO) employer, welcoming applications from people with disability, LGBTIQA+ individuals, and those from culturally diverse backgrounds, including Aboriginal and Torres Strait Islander peoples. As a Child Safe Organisation, Asuria is committed to ensuring the safety and wellbeing of all children.

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