Current jobs related to Service Desk Analyst - Adelaide, South Australia - Paxus - Technology + Digital Talent

  • Service Desk Analyst Position

    1 week ago

    Adelaide, South Australia beBee Careers Full time

    Service Desk Analyst JobWe are seeking a highly skilled and competent Service Desk Analyst to join our award-winning team supporting Defence and Government customers.Responsibilities include responding to support requests, ensuring documentation is available, and communicating effectively with stakeholders.

  • Service Desk Analyst

    5 days ago

    Adelaide, South Australia Paxus Full time

    Paxus Adelaide, South Australia, AustraliaService Desk AnalystWe are seeking a proactive and customer-focused Level 1 Service Desk Analyst to join our IT support team. This role is ideal for someone who enjoys troubleshooting technical issues, delivering exceptional customer service, and being the first point of contact for all IT-related queries. You'll...

  • Service Desk Analysts Contract

    3 weeks ago

    Adelaide, South Australia Recruitment Hive Full time

    MULTIPLE 12 + 12 month contracts Several positions all in located in Adelaide NV2 or TSPV Security Clearance required Our client, a top tier and secure Federal Government entity is seeking multiple Service Desk Analysts to join their team in August.Responsibilities: Accountable to respond to support requests by providing information to enable problem...

  • Service Desk Analyst

    1 week ago

    Adelaide, South Australia Brennan Full time

    Brennan Adelaide, South Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Service Desk Analyst role at BrennanBrennan Adelaide, South Australia, Australia14 hours ago Be among the first 25 applicantsJoin to apply for the Service Desk Analyst role at BrennanBrennan. Where true performance thrives.At Brennan, we believe that how...

  • Service Desk Analyst

    4 weeks ago

    Adelaide, South Australia Paxus Full time

    Job description Job Overview:We are seeking a proactive and customer-focused Level 1 Service Desk Analyst to join our IT support team.This role is ideal for someone who enjoys troubleshooting technical issues,...

  • Service Desk Analyst

    2 weeks ago

    Adelaide, South Australia Infoempregos Full time

    Job Description:Our client is on the lookout for customer service champions to join a dynamic technical support team in a Service Desk Analyst role.We are looking for an inexperienced employee to join our team. If you are willing to learn and develop, this position is ideal for you.- Requirements:- Willingness to learn and grow in your career.- Good...

  • Service Desk Analyst

    4 weeks ago

    Adelaide, South Australia Paxus Full time

    Job Title: Level 1 Service Desk AnalystWe are seeking a proactive and customer-focused IT support professional to join our team at Paxus. This role is ideal for someone who enjoys troubleshooting technical issues, delivering exceptional customer service, and being the first point of contact for all IT-related queries.Key Responsibilities:Provide first-level...

  • Service Desk Analyst

    4 weeks ago

    Adelaide, South Australia Paxus Full time

    Job descriptionJob Overview:We are seeking a proactive and customer-focused Level 1 Service Desk Analyst to join our IT support team. This role is ideal for someone who enjoys troubleshooting technical issues, delivering exceptional customer service, and being the first point of contact for all IT-related queries. You'll play a key role in ensuring smooth...

  • Help Desk Analyst

    2 weeks ago

    Adelaide, South Australia beBee Careers Full time

    Help Desk AnalystThis is an excellent opportunity to develop technical skills and make a real impact within a dynamic and supportive team. As a Help Desk Analyst, you will be the first point of contact for users, offering technical advice and troubleshooting on hardware and software issues.You will monitor and log all reported problems, liaising with...

  • Service Desk Analysts Contract

    4 weeks ago

    Adelaide, South Australia Recruitment Hive Full time

    - MULTIPLE 12 + 12 month contracts- Several positions all in located in Adelaide- NV2 or TSPV Security Clearance requiredOur client, a top tier and secure Federal Government entity is seeking multiple Service Desk Analysts to join their team in August.Responsibilities:- Accountable to respond to support requests by providing information to enable problem...

Service Desk Analyst

1 month ago

Adelaide, South Australia Paxus - Technology + Digital Talent Full time

**Service Desk Analyst Role Overview**

Our client seeks a Service Desk Analyst to serve as the primary contact for ICT-related inquiries, providing prompt and effective first-level support. The ideal candidate will possess strong problem-solving skills and a customer-focused approach to efficiently address technical issues.

Main Responsibilities:

  1. L1 & L2 Support: Provide timely ICT service desk assistance to a diverse clientele.
  2. Customer Service: Resolve or escalate technical issues, ensuring customer satisfaction.
  3. Technical Troubleshooting: Utilize knowledge base articles to address various ICT problems.
  4. Request Management: Handle service requests within an ITIL-based framework, maintaining accurate records.
  5. Operational Improvement: Identify and report performance issues, contributing to service desk enhancements.

Requirements:

  1. Experience in a service desk or IT support role.
  2. Experience in Ticketing tools such as ServiceNow.
  3. Understanding of ITIL-based service management practices.
  4. Strong problem-solving and excellent communication skills.
  5. Ability to manage multiple tasks effectively and work in a KPI environment.

We value diversity and welcome applications from individuals with diverse backgrounds and experiences.