Service Advisor

1 week ago

Ipswich City, Australia Glyn Hopkin Group Full time

Job Title Reference Number - 0123445567567

Salary: 28.5K basic with an OTE of 35.5K

Sales Advisor Career Opportunities at Glyn Hopkin Group in Ipswich

Duties

- Greet all customers cheerfully and attend to their requirements promptly.
- Obtain and record full customer/vehicle details and an accurate description of work to be carried out.
- Liaise with the Foreman/Service Manager on the progress of vehicles in the Workshop.
- Inform customers of any delays in completion, complying with the Company Pledge.
- Maintain the Workshop loading system.
- Inform customers of any work that cannot be completed and arrange future appointments.
- Prepare both cash and account invoices.
- Present invoices to cash customers and receive payment before vehicle removal.
- Handle customer queries and complaints.
- Work with the Service Manager to ensure the Workshop loading utilises full labour potential.
- Ensure warranty information is recorded on the Job Card.
- Liaise with Parts Department regarding parts on order for vehicles and upcoming bookings.
- File Job Cards and other documentation.
- Be flexible to cover a variety of duties across the company as required by management.

Responsibilities

- Promote good customer relations.
- Ensure customers’ instructions are recorded and followed.
- Sell available labour and services.
- Support and implement the Company’s Quality System and follow relevant procedures.
- Observe Fire and Safety regulations at all times.

If you believe you are the right candidate, please send your CV and cover letter explaining why this is the right career move for you. We are an equal opportunities employer.

Glyn Hopkin is an EOT company EMPLOYEE OWNERSHIP TRUST.

What does this mean for you?

It means the company is protected from third-party takeovers, providing stability. Additionally, as an employee, you could earn annual bonuses of up to £3,600 tax-free after 12 months of employment, offering more security and additional earning potential.

About Glyn Hopkin: Glyn Hopkin Group is one of the UK’s largest automotive dealership networks, operating over 35 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, and Bedfordshire. We represent brands including Alpine, Dacia, MG, Nissan, Renault, Suzuki, and Kia, providing new and used cars, vans, service, repairs, parts, and accessories.

Glyn Hopkin is an EOT company EMPLOYEE OWNERSHIP TRUST.

What does this mean for you?

It offers stability and the potential for tax-free bonuses of up to £3,600 after 12 months of employment.

For any questions or feedback, please contact us. Head Office: Glyn Hopkin Romford, 279-289 London Road, Romford, Essex, RM7 9NP. Registered Office: Glyn Hopkin Ltd, Saffery Llp St. Catherines Court, Berkeley Place, Bristol, BS8 1BQ. Company Number: 2756516. VAT Reg. No. 597406403.

Glyn Hopkin Limited is an appointed representative of ITC Compliance Limited, regulated by the FCA (registration number 313486). We advise on and arrange general insurance contracts and act as a credit broker. We may receive commissions from lenders, which will be disclosed to you. All finance applications are subject to status, terms, and conditions, UK residents only, 18+, with possible guarantees.

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