Youth Advisor

Full Time
- Above award salary and salary packaging options
- Ipswich
- Help make a positive impact on people’s lives

**About Us**

**Enterprise & Training Company Limited (ETC)** is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.

We have an exciting Full Time position available for a passionate individual to join our team as **Youth Advisor**in our **Ipswich**office.

**The Role - A Day in the Life of a Youth Advisor**

As a Youth Advisor you will provide intensive, pre-employment support to improve the work readiness of young people and to help them into work or education. This role has a strong focus on helping young people to understand what is expected in the workplace and to develop the skills, attitudes and behaviours expected by employers. This will be achieved by group facilitation and one on one case management. This role focusses primarily on one-to-one support to participants.

**Your Key Responsibilities will include;**
- Providing high level personalised support and service to our customers
- Actively promoting ETC’s services to local industry, employers and jobseekers
- Providing support to participants, employers and education providers to convert job and education placements into sustainable outcomes
- Achieve agreed objectives and targets
- Working with TtW Recruitment Advisors, facilitate connections between young people and employers, educational institutions and community organisations to achieve employment, education, training and work experience placements

**Criteria for Success**
- Customer service skills and/or experience
- Exceptional communication skills
- A high level of computer literacy
- Ability to meet monthly KPI targets
- A passion for helping others
- A recent, clear National Police Check
- A current Working With Children Check / QLD Blue Card

**Why work for ETC**

We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;
- Above Awards and competitive salaries
- Salary packaging to increase your take home pay
- An extra week of paid leave after 5 years of service
- A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
- Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
- Access to the Fitness Passport Program
- 8 weeks of paid parental leave - primary carers (3 weeks secondary carers)
- Innovative staff reward and recognition program including paid days off
- Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
- Discounted accommodation and travel offers
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family

**We consider our employees as the heartbeat of our organisation. If you’re interested a rewarding career where you can enrich and change people's lives, we want to hear from you**

**How to Apply**

**Applications close**:
**More information**

**Our Culture**

ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations

**Our Reference**: RA25027