▷ (Apply in 3 Minutes) Showroom Manager
4 weeks ago
About Our Client
Our client is a global leader in luxury design and manufacturing, with a proud family-owned heritage and a worldwide presence through flagship showrooms and premium retail partners.
With a strong and growing footprint in Australia, their flagship showroom in Melbourne serves as the ultimate showcase for their extensive range of high-end kitchens, wardrobe systems, and furniture. It’s a space where clients, architects, designers, and the broader market are immersed in a multisensory design experience.
The Opportunity
As Showroom Manager, you’ll oversee all aspects of showroom operations, leading and developing a high-performing retail team while ensuring the highest standards of customer experience and brand presentation.
This is a hands-on leadership role with full responsibility for business performance, encompassing staffing and sales targets, showroom operations, and client engagement. You’ll inspire and guide your team to success, ensuring seamless prospecting, pipeline management, and conversion of opportunities into results.
What You’ll Be Doing
- Oversee and manage the daily operations of a flagship showroom
- Provide hands-on leadership, fostering a collaborative and high-performing culture
- Acquire and maintain strong knowledge of prospective business opportunities
- Manage the sales pipeline from prospect through to installation, achieving targets for orders, invoiced sales, and margin performance
- Execute and implement showroom activities, events, and initiatives to enhance market presence
- Mentor and develop the retail team to deliver professional growth and commercial outcomes
What We’re Looking For
Qualifications
- Diploma or Certificate IV in Business Administration (or equivalent experience)
Experience
- 7+ years’ proven success in a similar role within luxury consumer goods, premium furniture, interiors, fashion, or high-end real estate
- Experience with design software (Vectorworks, Revit, SketchUp, AutoCAD, ARCHICAD) highly regarded
Values & Personal Qualities
- Commercially savvy and accountable, with a solutions-focused mindset
- Strong leadership skills with the ability to inspire and drive team performance
- Integrity, agility, and a proactive, can-do attitude
- Collaborative and respectful, fostering a positive team culture
- Ability to create efficiencies and take ownership while delivering exceptional client experiences
Performance Goals
- Achieve sales order intake and invoicing targets at defined margins
- Maintain strong project and date management discipline
- Consistently drive prospecting, pipeline activity, presentations, quotations, and negotiations through CRM systems
- Support broader business operations with accurate and timely reporting
Why You’ll Love This Role
- Represent an international luxury design brand with a global reputation
- Lead a flagship showroom in one of Australia’s most important design markets
- Be part of a growing business that values ownership, integrity, and collaboration
- Salary from $100k–$120k + Super + Bonuses
- Career-defining opportunity in a design-driven environment
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