Compliance Advice and Assurance Lead

Compliance Advice and Assurance Lead (Job Number: 250001D1)

Overview

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.

About the role

As the Compliance Advice and Assurance Lead within the Privacy Compliance team, you will play a critical role in strengthening our organisation’s privacy compliance posture. This role is responsible for providing independent review and challenge of how business units implement and maintain compliance with privacy laws, regulations, internal policies, and frameworks. You will assess the ongoing effectiveness of compliance controls and ensure they meet regulatory and organisational expectations.

Responsibilities

- Monitor the effectiveness of the Group Privacy Framework and support the implementation of required enhancements.

- Conduct second line compliance assessments on privacy-related incidents to determine regulatory reportability.

- Provide oversight and support throughout the incident management lifecycle, including root cause analysis, rectification, and member remediation.

- Lead and support privacy impact assessments, working collaboratively with stakeholders to ensure effective privacy compliance arrangements.

- Prepare and deliver privacy compliance reporting insights using consistent data sources, internal compliance knowledge, and awareness of external regulatory trends.

- Contribute to the delivery of the annual privacy assurance program, ensuring factual and pragmatic reporting to obligation, risk, and control owners.

- Support the Manager, Privacy Compliance in preparing reports and escalations for executive and board committees.

Qualifications

- You are a compliance professional with a strong foundation in privacy and data-related obligations, and a passion for driving meaningful risk and compliance outcomes.

- A foundational understanding of compliance obligations — this is non-negotiable.

- Experience in conducting compliance assessments, particularly within privacy or financial services contexts.

- Strong critical thinking skills and the ability to uncover hidden insights through analysis.

- Minimum 3+ years of experience delivering compliance control assurance.

- Minimum 3+ years assessing business incidents for compliance risk, root cause, and potential breaches.

- Highly developed analytical skills, with the ability to interpret complex information from diverse sources and present findings clearly.

- Excellent interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.

Why join RACQ?

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.

What we offer you

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products

- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.

- A range of flexible working and leave options, parental leave of 16 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.

- Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such as annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).

- Invest in your development with in-house development programs and access to an extensive digital learning platform.

You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits

How to apply

Ready to apply to do good stuff daily?

Questions or require any adjustments? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process

Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete psychometric assessments and/or background checks (which may include working rights, professional references, employment history, qualification/education, professional membership, criminal history, credit, bankruptcy, watch list, politically exposed person, ASIC financial register, directorship and driving history checks) as part of the application process. Want to know exactly which background checks are needed for this role? Reach out to Human Resources at HR@racq.com.au.

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Work Locations: Eight Mile Plains, 2649 Logan Road, Eight Mile Plains 4113

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