Night Auditor

2 days ago

Cairns, Australia Crystalbrook Collection Full time

Crystalbrook Bailey is modern, innovative, and has a true appreciation for all the arts. Bailey chooses the path less traveled. The type of character you'd find at the local farmer's market rather than a supermarket, or exploring the latest exhibition at the museum rather than at a rock concert. Bailey loves originality, individuality, and attention to detail.

THE ROLE:

We are looking for a truly outstanding Night Auditor to join our collaborative team at Crystalbrook Bailey. Your auditing skills and attention to detail are essential, as is your passion for people and creating extraordinary guest experiences. You will work effectively in a small team and thrive in a varied role while being self-accountable.

Responsibilities will include:

- Assisting the Night Manager in handling emergency situations and incidents at night
- Auditing the current day's trading transactions and ensuring they are properly balanced and posted
- Exceeding guest needs as they occur during the night shift
- Identifying discrepancies between revenue and payments
- Performing security walks throughout the night
- Performing system backups and maintenance procedures
- Delivering our Service Excellence guiding principles
- Providing support in Front Office and other outlets across the hotel as needed

ABOUT YOU:

Your talents will include:

- A love of crunching numbers
- Basic knowledge of accounting principles
- Understanding of PMS (Opera preferred)
- Proficiency in Outlook, Word, and Excel
- Previous night shift experience
- Experience in a hotel environment
- Common sense approach
- A calm demeanor in challenging situations
- Availability for at least 3 shifts per week (11pm-7am, including weekends)

THE BENEFITS:

You will work with exceptional people in a supportive, diverse, and passionate environment. This is a vital position within our team at Crystalbrook Collection. Benefits include:

- Market-leading 50% F&B discount across all venues
- $99 room rates and a generous friends and family discount
- Additional leave and earth advocacy days
- Commitment to sustainability practices
- Internal mobility and reward programs
- Online learning and career development opportunities
- Employee support networks
- Regular recognition and team events

Crystalbrook Collection is an award-winning hotel development and management company, showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants, and bars, where differences are celebrated. We own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD, with plans for expansion in Australia and internationally.

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