Health Information Services Manager

👋 Welcome to the career site for RMH and PYMHWS.

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is a new, dedicated public youth mental health service and is the first of its kind in Australia. We are looking for a passionate and dedicated individual to join our team.

Health Information Services Manager

Parkville Youth Mental Health and Wellbeing Service (PYMHWS)

12 month Fixed-Term | Full-time 1.0 EFT | Parkville

Create systems, provide quality assurance and support the operational management of health information for clinical and administrative teams across PYMHWS.

- Join Victoria’s newest Public Mental Health Service dedicated to youth

- 12 month Fixed-Term | Full Time 1.0 EFT | Parkville based

- Salary Packaging | Monthly ADO | 5 weeks Annual Leave | Wellbeing and EAP programs

About Us:

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges.

PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne’s north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning.

At PYMHWS, we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria.

The Opportunity:

The Health Information Services Manager will provide support and guidance in all health information related activities at Parkville Youth Mental Health and Wellbeing Service.

This role manages the Health Information Services (HIS) team which governs health information and supports the operational management of health information to administrative and clinical teams in community, inpatient, residential and several other specialist areas. The role will work with our multi-disciplinary workforce of skilled and dynamic clinicians and lived and Living experience (LLE) young people and carer experts.

Why Join PYMHWS?

- Be part of building a legacy for youth mental health in Victoria

- Work alongside passionate, visionary leaders in a values-led organisation

- Salary packaging options, up to $11,600 tax free earnings

- 5 weeks annual leave plus monthly ADO for full time employees

- Flexible working arrangements including remote work options where possible

- Employee wellbeing focused, access to EAP

- Fitness Passport membership

- Flexible, inclusive, and supportive workplace culture

- Opportunities for professional growth and development

About the Role:

The Health Information Services Manager is a part of the senior leadership team at PYMHWS and is responsible for managing the health information service (HIS) team. Ensuring the accurate collection, storage, analysis, reporting and protection of clinical information. The position will oversee the day-to-day functions of the HIS which encompass a wide range of processes such as scanning, freedom of information (FOI), data governance, compliance and auditing.

This position is also the appointed Privacy Officer for PYMHWS and provides advice and education on all aspects of privacy as well as coordinate the management of any privacy breaches.

What You'll Do:

- Promote evidence-based practice and the need to monitor health information management outcomes to support effective clinical care

- Develop and provide education and training to different stakeholders on health information requirements

- Assist and maintain high standards of privacy, confidentiality and other areas of Health Information governance

- Support the day-to-day activities of the Health Information Service

About You:

- ✔️ Bachelor of Health Information Management or equivalent

- ✔️ Eligible for membership of Health Information Management Association of Australia

- ✔️ Previous mental health, health information management experience

- ✔️ Enjoy working collaboratively with various stakeholders across the organisation

Ready to Make a Difference?

If you're looking to be part of something truly meaningful—we’d love to hear from you.

For a confidential discussion, contact Emma Burke, Operations Director – 03 9966 9100

Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date.

To view the full Position Description, please click HERE

Advertisement Contact (Name and phone): Emma Burke, Operations Director - 03 9966 9100

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

PYMHWS stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.

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