Medical Receptionist

21 hours ago

City of Greater Dandenong, Australia Scope Healthcare Limited Full time

Overview

STATUS: Part Time

Heartscope, a division of Scope Healthcare Ltd, is a long established Cardiology testing provider with clinics scattered across Melbourne. Due to upcoming expansion and staff development, we have opportunities for part-time employment across our South-East clinics as receptionist/technician, looking to build a career in the Medical Industry.

Experience is not essential, although highly favourable. Attitude is key: when jobs need to be done you get them done, you enjoy being busy, you are well presented, have attention to detail and are a people person. A strong willingness to learn, the ability to organise yourself and the capacity to multi-task are important qualities for this role.

Remuneration will be based on experience.

Responsibilities

- You will work within a team and regularly at an agreed primary site (our Dandenong clinic), with rostered duties at other sites in the region to cover leave or busy sessions.

- Work a 47-hour fortnight with rostered hours Monday to Friday, 7.5–8-hour shifts between 8:30am and 5:30pm.

- Meet and greet patients, manage appointments, billing and payments, and attend to patient needs while ensuring a welcoming environment.

- Handle phone calls, booking and confirming appointments.

- Ensure all required documentation is entered into the clinical software.

- Perform all administration tasks required to ensure the smooth running of the clinic.

Qualifications and Skills

- Full working rights & permanent resident status in Australia is essential

- Medical reception or technician experience is advantageous but not essential

- Knowledge of medical software packages; HealthTrack is highly desirable

- A current driver's license and access to a car

- Proficient computer skills, including MS Word, Excel and Outlook

- Excellent oral and written communication and keyboard skills

- Ability to work in a high-pressure environment

- Professional, warm and friendly disposition

- High standard of work ethic – self-motivated, proactive, and pride in your work

Full training will be provided for successful applicants.

Additional Information

- Work close to home with no after-hours shifts required.

- Potential to learn and develop skills and become an integral part of the Scope Healthcare team.

- This role will commence as soon as you are available. Interviews will be conducted as suitable candidates apply. If you are interested in joining a happy, hardworking and professional team, please submit your application.

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