Informatics / ELN Program Manager

Location: Cambridge, MA

Zifo is searching for a Senior Program Manager to manage one of Zifo’s strategic multi-year programs for a marquee customer based in the Cambridge, MA area. This Program manager role would engage cross functionally working with customer SMEs, Business Owners, Informatics Solution Owners, IT Teams, external customer groups ( eg. Validation and GXP process groups) and 3rd party vendor partner teams.

Responsibilities:

- You will partner with the Business Systems owner in executing a slew of development projects involving Benchling ELN and Signals platforms
- Assist in the rollout of these platforms across 3 sites globally
- Support pharma Sciences and Biologics research and early CMC
- Assist in developing a Platform Feature Development lifecycle with the objective of seamless and efficient adoption of Benchling as the Informatics platform of choice, specifically.
- Keep track multiple and concurrent development tracks for the risk and issues and own their mitigation
- Identify cross dependencies and promote efficiency across parallel workstreams
- Develop and implement visualization capabilities to represent project execution status and other key project metrices
- Develop MIS reports for both tactical and executive consumption
- Develop and report key program execution operational metrices, identify efficiency improvement levers and their implementation
- Have a purview of the operational support work done by the Zifo team in the engagement and provide required inputs, assistance, and guidance
- Monitor vendor project execution and ensure their alignment for the project portfolio execution plan and adherence to schedule, scope and budget
- Adopt an agile approach to project execution with the objective to improve transparency of program status and reduce operational inefficiencies
- Periodically review the effectiveness of the intake and prioritization process and suggest optimization steps

Required Skills:

- Advanced level knowledge in tools such as JIRA, Smartsheet, MS Project and MS Office Suite
- Experience working in consultative program management roles define project execution strategies
- Experience in preparing status and other operational reports for consumption across various levels of leadership
- Strong analytical skills to make decisions with available data/information at hand
- Strong Written and Oral communication skills
- Strong negotiation skills to work with competing business priorities to arrive at an execution roadmap in line with the business strategy and roadmap
- Adept in building relationships across various levels the organization, within and outside of the working groups
- Understanding of Drug Discovery & Development processes
- Exposure/working knowledge of Lean or similar process optimization methodologies

Qualifications:

- Minimum of 10 years of experience in independently managing large scale projects / programs
- Project Management Certification preferably PMI-ACP, PMI-PgMP or PMI-PMP)
- Prior exposure to Pharmaceutical or Biotech Research and Development industry
- Minimum of 5 years of experience in executing project in Agile methodologies such as SCRUM and possess expertise on all aspects of Program Management
- Experience working with multidisciplinary teams located across varies geographies
- Experience in managing projects involved in multiple Systems Integration preferably including 3rd party COTS products
- Independent, Self-Motivated & Results driven individual
- Willingness & ability to acquire quickly new Technical Skills & Business Principles
- Prior experience working as Business Analyst in documenting and eliciting requirements / Use Cases
- Possess good Understanding of Drug Discovery & Development processes
- Exposure/working knowledge of Lean or similar process optimization methodologies

A successful Zifo-ite is:

- Independent, Self-Motivated & Results driven
- Willing & able to quickly acquire new Technical Skills & Business Principles
- A critical thinker who possesses logical reasoning
- Curious and always looking for creative solutions to complex problems

About Zifo:

CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies.

We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.

We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.

If you share these sentiments and are prepared for the atypical, then Zifo is your calling

Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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