Level 2 IT Support Technician

4 weeks ago

Brisbane, Queensland, Australia Hamilton Barnes Associates Limited Full time
Are you ready to advance your IT career in a dynamic and client‑focused environment?

Join a well‑established technology consulting firm known for delivering tailored IT solutions to businesses across multiple sectors. With a strong track record in managing complex infrastructures, driving digital transformation, and providing exceptional technical support, the team has built long‑standing relationships with clients who rely on their expertise for reliable and scalable IT services. The team is seeking a Level 2 IT Support Technician to provide hands‑on support across Windows Server environments, cloud platforms, virtual machines, and endpoint hardware for a diverse portfolio of clients.

Looking for a role where technical expertise meets career growth? Apply now

Responsibilities:

- Manage and maintain Microsoft Windows Server environments, including setup, patching, and ongoing updates
- Proactively monitor virtual server performance, conduct regular system cleanups, and carry out monthly backup recovery tests
- Configure and manage Azure and Microsoft 365 environments, VMware virtual machines, and Veeam backup solutions
- Build and configure desktops, laptops, and VoIP phone networks to meet specific client requirements

Requirements:

- Experience in a similar IT support role, ideally within an MSP or client-facing environment
- Strong skills in Windows Server, Microsoft 365, Azure, VMware, and Veeam
- Ability to troubleshoot hardware and software issues across desktops, servers, and networked environments
- Strong communication skills and a proactive approach to client service

Benefits:

- Varied client work with exposure to modern cloud and infrastructure tech
- Supportive team with opportunities to upskill
- Brisbane-based role with room to grow

Salary:

- Competitive salary based on experience

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