Services Administrator

4 weeks ago

Sydney, Australia Australian Concert and Entertainment Security (ACES Group, LLC) Full time

Overview

We are currently seeking an experienced Services Administrator to join our National Services Support Centre. This is a pivotal role within our organisation, supporting both internal teams and external clients to ensure smooth operations and outstanding service delivery. Reporting to the Scheduling Services Manager, you will thrive in a fast-paced environment, managing multiple stakeholders while applying strong problem-solving skills. This role offers the chance to further develop your expertise and play a key part in the success of a dynamic and growing company.

Key Responsibilities

- Ensuring a high level of customer service is provided at each touchpoint
- Answering phones and responding to client enquiries
- Preparing and processing client quotes and orders
- Performing other administrative duties as required
- Minimum 1 year of experience in an office environment
- Demonstrated ability to build and maintain strong client relationships
- High attention to detail and accurate data entry skills
- Intermediate proficiency in MS Office software (particularly Excel)
- Experience with MYOB (desirable)
- Rostering or Payroll experience highly desirable
- Excellent verbal and written communication skills
- Ability to prioritise tasks, meet deadlines, and take accountability
- Strong ability to work effectively as part of a team

What ACESGroup has to Offer

- Work in a central and accessible location in Redfern, Sydney CBD
- Join a successful growing company with diverse opportunities
- Access ongoing professional development

About ACESGroup

ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities.

Our team members keep people and places safe in commercial facilities, public precincts, education institutes, aviation facilities, parklands, technology precincts and major recreation venues.

At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.

How to Apply

If you are ready to join a dynamic team with a company that truly values your contribution, then apply now You can also get in touch for a confidential chat with our Recruiters on (02) 9699 7711.

ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity.

ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.

ACESGroup do not accept referrals from recruitment agencies.

ACESGroup pays our respects to the Aboriginal and Torres Strait Islander custodians of the country where we work, and to Elders, past, present and emerging.

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