[Urgent] Team Leader-Support Workers

3 days ago

City of Melbourne, Australia Wellington Shire Council Full time

Manage a team of approx 100 support workers—oversee daily operations that respect the unique needs of elderly members of the Macedonian community

Salary: $86,000 plus 12% Superannuation and Salary Packaging

About Us

We are a respected not-for-profit organisation with a strong and expanding presence across Melbourne. Our mission is to deliver compassionate, culturally sensitive care to elderly clients in the community, with a strong focus on the Macedonian population.

About the Role

We are seeking a dedicated and experienced Team Leader - Support Workers to manage a team of approximately 100 Support Workers. You will oversee daily operations and ensure high-quality care delivery that respects the unique cultural and language needs of our Macedonian elderly clients.

Key Responsibilities

- Lead, mentor, and support a team of ~100 community-based Support Workers
- Ensure care plans are delivered in accordance with Home Care Package guidelines and tailored to individual client needs
- Foster a culturally inclusive and respectful care environment
- Collaborate with clients, families, and external providers to deliver responsive, client-centred care
- Monitor service delivery, compliance, and continuous improvement initiatives
- Support recruitment, onboarding, and performance management activities

What You/'ll Bring

- Proven leadership experience in Aged Care or Community Services
- Strong understanding of Home Care Packages (HCP) and person-centred care
- Experience working with culturally and linguistically diverse (CALD) communities - Macedonian community experience highly regarded
- You will need to be Macedonian or Greek speaking
- Excellent organisational, communication, and interpersonal skills
- Commitment to empowering and supporting ageing individuals to live independently at home

Why Join Us?

- Be part of a values-driven not-for-profit with a strong sense of purpose
- Support a meaningful cause by helping a close-knit cultural community
- Enjoy a collaborative and supportive workplace culture
- Salary packaging benefits available
- Make a difference in the lives of elderly Macedonian Australians. If you/'re ready to lead with compassion and purpose, we/'d love to hear from you.

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