Home Support Team Leader

Hybrid working and role details

- Hybrid working options available (3 days office based) #LI-Hybrid
- Full time permanent role (based on 38 hours per week)
- Monthly RDO
- Lead a passionate team of Home Support Workers
- Ability to transfer or take LSL (Long Service Leave) within Local Government

About Merri-bek City Council

Merri-bek City Council is a progressive council of 175,000 residents: one community, proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek, and includes Brunswick, Coburg, Fawkner, Glenroy, Gowanbrae, Hadfield, Oak Park and Pascoe Vale. Our city is vibrant and energetic, known for its active community, cultural diversity, creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability, social justice, community wellbeing, and creating great places. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food and cafés right at the doorstep.

Merri-bek Council strives to be a contemporary, innovative and collaborative organisation with a deep commitment to engaging and supporting the Merri-bek community. Our organisational vision is to be one team, brave and diverse, making a difference.

We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing staff work/life balance. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food, cafés, parks and a cinema right at the doorstep. Merri-bek is a great place to live, work and play.

About the role

We’re seeking an experienced and motivated Home Support Team Leader to join our Aged and Community Support Branch. In this role, you will provide leadership, guidance and day-to-day management to a team of Home Support Workers and administration staff. You will ensure quality, responsive and person-centred support services are delivered in line with the Commonwealth Home Support Programme (CHSP) and HACC Program for Younger People (HACCPYP).

The role involves a strong focus on client outcomes, staff supervision and service delivery. You’ll oversee allocation of staff, monitor client needs, develop support plans, and ensure compliance with service and safety standards. As a Team Leader, you’ll foster collaboration, continuous improvement and a culture of respect, equity and inclusion.

Skills and experience required

- Tertiary qualifications in aged, disability, health, community services or a related field
- Demonstrated experience in staff supervision, coaching and people management
- Knowledge of ageing, disability and their impact on individuals and families
- Experience in service delivery within community, health or aged care settings
- Computer literacy and experience using client management systems (Carelink+ desirable)
- Current Working with Children Check and Driver’s Licence

What the role can offer

- Monthly RDO
- Extensive opportunities for training & career development
- Salary sacrifice options
- A real sense of work-life balance & flexible work options
- Employer-supported study assistance schemes
- Wellness programs

Further support offered for our staff

- Up to 20 weeks primary & up to 5 weeks secondary parental leave
- Purchase leave
- Ceremonial leave
- Gender affirmation leave
- Family violence leave

For further information about this position please contact Mandy Watt on 9240 2228.

Applications close: 11:30pm, Wednesday 22 October 2025.
*In the case that we receive a high volume of applications, we reserve the right to close this advertisement before the current closing date.

Please note that when applying for this role, you may be required to attach your valid Driver's Licence and WWCC. Please have this ready when completing your application.

How to apply

Please fill out an application using our online recruitment system. You will be required to upload your CV, a cover letter outlining your relevant skills and experience. You do not need to respond to the individual Key Selection Criteria. Please also upload any other relevant documents.

*Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the council’s new name of Merri-bek City Council.

Privacy and equal opportunity statements We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people from every culture, sexuality and gender identity, age and ethnic background. Merri-bek City Council is a Child Safe organisation.

Our Commitment

In May 2021, Merri-bek Council adopted a revised Statement of Commitment to Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the traditional owners of the lands and waterways of our municipality.

Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child abuse. All employees are required to adhere to Council’s Child Safety and Wellbeing Policies and Procedures and training will be provided on commencement.

Consent and acknowledgement

By submitting this application, I declare that the information provided is true and correct. I understand that any false or misleading information may result in the application not being progressed or employment being terminated. Offers of employment are subject to pre-employment checks.

#J-18808-Ljbffr