▷ Urgent Program Worker Accommodation Services

Location: Grafton, Coffs Harbour and North Coast

Job Category: Community Services & Development

Social Futures assists those experiencing homelessness to identify and access sustainable housing outcomes, as well as appropriate supports, education and employment opportunities. Specifically, these roles will work onsite and in community, assisting people experiencing homelessness who are accessing temporary accommodation to, amongst other things, work towards sustainable housing outcomes.

Job Description

To be successful, you will work collaboratively with key stakeholders, service providers and participants to empower service users and develop their capacity and resources for positive change.

As a Program Worker – Accommodation Supports, you will:

- Promote client-centred, strength based and trauma informed practice consistent with the Social Futures Practice Framework;
- Provide high quality interventions and/or case management;
- Support participants with complex and unmet needs to access services;
- Complete needs and risk assessments to ensure quality service responses.

We have 3 positions available (35 hours per week, to be worked over 5 days), and these roles are currently funded up until 22 September 2026. If you have relevant qualifications, skills and experience working in the homelessness sector and are a passionate individual dedicated to making positive change in the community, this is the role for you.

The successful candidate will have:

- Tertiary qualifications in health, psychology, social work, social science or social welfare
- Experience working with homeless individuals
- Experience providing high quality customer-centred individual and/or family therapeutic interventions and/or case management
- Excellent written and oral communication, interpersonal and negotiation skills, with the ability to communicate sensitively and effectively with all people to ensure effective relationships
- Demonstrated well-developed organisational, time management and administrative skills with the ability to plan, prioritise and meet deadlines
- Demonstrated experience in maintaining professional boundaries while engaging in person-centred work

At Social Futures, we believe in the value of your voice, and we are dedicated to making positive changes every day. We’ve got your back in providing a supportive and inclusive workplace, one that celebrates diversity and promotes inclusion. Here, your wellbeing matters to us.

Among the benefits, we offer flexible working options, access to ongoing learning and development, generous salary packaging options, a staff well-being program, and the opportunity to bank additional days leave per year. Additionally, we prioritise safety and uphold that Social Futures isn’t just a workplace; it’s a community.

Here, we believe in inclusivity, integrity, and learning. Why you’ll like working with us:

- Your voice will be valued and heard in our mission to support positive social change
- You’ll be part of a supportive, diverse, and inclusive environment where we celebrate individuality
- We prioritise your wellbeing, with benefits such as access to online wellbeing platform, flexible working options

We are proud to announce that we have received recognition as an accredited Great Workplace by WRK+. Our amazing team makes our workplace special.

Social Futures is a Rainbow tick accredited organisation and an equal opportunity employer and actively recruit from key communities; including Aboriginal and Torres Strait Islanders, LGBTIQSB+, people living with a disability, people with lived experience and people from culturally and linguistically diverse communities.

Working with Children and a National Police Check are mandatory requirements for all staff.

How to Apply:

A cover letter demonstrating how your skills, education and professional experience meet the requirements of the role as outlined in the position description, should be submitted with your application.

To access a position description please click apply or click here.

We ensure clear communication and a response for every applicant.

For more information about Social Futures please visit our website:

For further information, please contact Lucie White 0438 434 160

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