Receptionist - Orthodontics

3 weeks ago

City of Melbourne, Australia Smile Solutions Melbourne Full time

Job Category: Administration,Customer Service,Other

Collins Street Orthodontics, working in conjunction with Collins Street Specialist Centre, is located in the unique Orthodontic Tower overlooking Melbourne's skyline in the iconic Manchester Unity Building. We have an exciting opportunity for an experienced Receptionist to join our team, home to three board registered Specialist Orthodontists who are platinum elite Invisalign providers.

We are a multidisciplinary practice, home to 60 practitioners, 14 of which are board registered specialists in the fields of oral surgery, endodontics, orthodontics, periodontics and prosthodontics. Within our orthodontic practice, Collins Street Orthodontics, we focus on providing the highest quality of service and care. Our team is knowledgeable and caring and whilst the team operates in a fast paced environment, patient care remains a constant priority.

Job Description

The Opportunity:

An exciting opportunity is availableto join our successful orthodontic team as an experienced Receptionist on a full-time basis at our beautiful practice. This is a great opportunity for a highly motivated, skilled individual with great communication and people skills who loves a challenge.

Your role will include the following responsibilities:

- Being the first point of contact with all patients (in person and on the phone) and providing them with warm, friendly and professional customer service.
- Working with both the clinical team and patients to schedule and confirmingappointments using our orthodontic software Orthotrac.
- Processing HICAPS claimsandbasic account management.
- Liaising with patients and practitioners for the smooth running of the day.
- Data entry, reporting and administrative tasks as required and dependent on experience.

The chosen candidate willdemonstrate the following skills and attributes:

- A highlevel of initiative and motivation.
- Experience in the dental or Orthodontic industry is desired.
- A drive to learn and flourish.
- They will be well presented, with awarm, mature nature.
- Strong written and verbal communication skills.
- Efficiency, with theability to effectively prioritise, multitask and use common knowledge as required.

Desired Skills and Experience

The Upside of Working with Us:

- 60% discount on dental treatments for staff and their children.
- 20% discount on dental treatments for partners, spouses, family, and friends.
- Conveniently located in the heart of Melbourne CBD, 5 minute walk from Flinders Street Station
- Quarterly staff events and social activities.
- Seasonal AFL ticket offers at both the MCG and Marvel.
- A beautiful environment that's nurturing and supportive.

Remuneration is negotiable and is based on experience within the industry. Thispositionholds the opportunity for futuregrowth and professional development.

If you would like to be considered for this opportunity, please submit your CV and cover letter outlining for us your experience and motivation to work in our team. Please note, we reserve the right to commence shortlisting immediately, only suitable candidates will be contacted.

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