Dental Assistant/Receptionist

4 hours ago

Albany, Australia Totallysmiles Full time

About the position

Mends Street Dental is currently looking for an experience Dental Assistant/Reception to join our modern practice on a Part Time basis on Saturdays from 7:45am to 4:00pm.

Come and join our supportive and dynamic team in our modern 4 chair practice. Our Dentists and team are patient focused to ensure the highest quality treatments and patient centered care are provided every time. We are based across the road from the Swan River with a variety of cafes and restaurants within walking distance.

Key Responsibilities

- Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort.

- Clinical Support: Prepare and sterilise dental instruments, assist the dentist during examinations and procedures, and maintain a clean and organised treatment area.

- Inventory Management: Monitor dental supplies levels, ensuring the treatment room is well-stocked and organised.

- Patient Education: Provide patients with post-operative care instructions and educate them about oral hygiene and preventive care.

- Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.

- Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.

- Team Collaboration: Work closely with dentists, hygienists, and other staff to ensure a smooth workflow and positive patient experience.

- Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice.

What we can offer you

- Competitive hourly rate

- Varied role

- Opportunity to make a difference

- Employee Assistance Program

- Unlock exclusive discounts and cashback offers on the Swag App

- Certified Great Place to Work two years in a row 2024 & 2025

What do you need to succeed

- Prior experience as a Dental Assistant is essential

- A Cert III or IV in Dental Assisting is beneficial

- Excellent verbal and written communication skills

- Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment

- Capability to address patient concerns and resolve issues with professionalism and empathy

- Attention to detail

Whats Next

If this sounds like the perfect opportunity for you, please APPLY NOW to submit your application

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