Warranty Coordinator

4 weeks ago

City of Greater Dandenong, Australia Hitachi Construction Machinery Full time

About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.

The Opportunity

Our Dandenong branch is on the lookout for an enthusiastic Warranty Coordinator to join our team. In this role, you will provide a high level of administration support for the Service team and ensure that all warranty claims are processed efficiently and accurately.

Responsibilities

- Manage the process of reviewing warranty claims and processing within established guidelines, policies and procedures
- Collaborating with the Service team to confirm claims and plan deliveries
- Monitoring progress of claims and proactively communicating updates to customers
- Preparing invoicing of work orders
- Ensuring all warranty claims, documents and contracts are correctly registered in the system
- Preparing information for internal and external warranty audits

Qualifications

- Self-motivated, goal-oriented attitude with attention to detail
- 3-5 years’ experience as a warranty administrator is highly desirable
- Knowledge and experience of best practice warranty management
- Demonstrated MS Office experience, including Word and Excel
- The ability to adapt quickly and thrive in a fast-paced environment
- A professional and customer-focused approach, dedicated to delivering total customer satisfaction

Hitachi Benefits – What’s in it for you?

- Rewarding Salary Package: Attractive base salary + super + company biannual bonuses
- Employee Rewards: Exclusive staff discounts on a range of goods and services through our Employee Orange Benefits Program
- Career: Permanent Full Time Position in a leading OEM with long term job security
- Culture: Supportive management who value your input in finding new and improved ways to achieving success
- Health: Discounted Medibank health insurance policy + EAP to support our employees and their families
- Employee Referral Program: Successfully refer a friend to join Hitachi and earn cash
- Paid Parental Leave Company Policy
- Professional Development: OEM training and opportunities for upskilling with real career progression opportunities

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.

#J-18808-Ljbffr

  • Warranty Service Technician

    2 weeks ago

    Dandenong, Australia Spa Electrics Full time

    **About the Role** This role is responsible for providing technical advice and diagnosis of warranty and operational issues across the product range to customers. This extends to coordinating service call outs, provision of electrical/connectivity/hardware advice and/or step by step directions to a wide range of stakeholders (e.g. pool shops, pool owners,...

  • Warranty & Service Coordinator

    1 day ago

    City of Melbourne, Australia GWA Group Full time

    At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of...

  • Warranty & Service Coordinator

    1 week ago

    Council of the City of Sydney, Australia GWA Group Full time

    At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of...

  • Warranty & Workshop Operations Lead | Smithfield, NSW, Australia | Hitachi Energy

    7 days ago

    Council of the City of Sydney, Australia Hitachi ABB Power Grids Full time

    We are seeking a highly motivated and experienced candidate to lead our workshop and warehouse operations, as well as management of warranty jobs. This is a key role responsible for overseeing the end-to-end operations of warranty jobs, workshop jobs, and warehouse management. This role ensures efficient service deliveries, cost control, and enhanced cash...

  • Quality & Environmental Coordinator

    6 days ago

    Dandenong, Australia Mackay Consolidated Industries Pty Ltd Full time

    **Description**: About us We are an Australian Manufacturing Company located in Dandenong, we offers many staff benefits, including a competitive salary, helpful team, with opportunities for growth and development. Come join a team that encourages ideas and empowers their team to perform. **Tasks & responsibilities** - Coordinate the Internal Audit...

  • Project Coordinator

    4 hours ago

    Greater Sydney Area, Australia Full House Australia Full time $90,000 - $120,000 per year

    Construction CoordinatorJoin one of Australia's most respected names in residential construction and urban development. This is your opportunity to step into a pivotal coordination role supporting projects that shape communities.The RoleYou'll be a key link between construction, contractors and service teams, driving accuracy and accountability across every...

  • ESS Lifecycle Coordinator

    3 weeks ago

    Council of the City of Sydney, Australia Wärtsilä Corporation Full time

    Overview Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and...

  • Truck and Bus Office Administration Support Person

    2 weeks ago

    Dandenong, Australia Australian bus and truck care Full time

    _**Main Duties and responsibilities**_ - To provide general administrative support & assist in reception duties. - Printing and collating of work and repair order documents. - Quoting, Invoicing and support Accounts payable - Data entry and record management - To ensure position-specific standards are continually met. - To process warranty claims in...

  • Service Coordinator

    2 weeks ago

    Dandenong, Australia Ingersoll Rand Full time

    Location: Dandenong South, VIC, AU, 3175- Req ID: 6423**Service Coordinator, VIC & TAS** **About us**: Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users. Our...

  • Project Coordinator

    3 weeks ago

    City of Melbourne, Australia Burning Glass Technologies Full time

    The Company Our client is a leading manufacturer, supplier, and installer of capital equipment used in material handling across Australia. Their solutions include dock levelling systems, fixed scissor lifts, goods/freight lifts, car stackers, compactors, roller doors, and more. With a reputation for quality and reliability, they partner with construction...