Outreach and Education Manager

Community and Local Government, Corporate Services

At The Lost Dogs’ Home, we are a foundation in Victoria's animal welfare landscape, celebrated for our compassionate care of around 18,000 lost and abandoned dogs and cats every year. Beyond caring for animals, we are dedicated to providing diverse services such as veterinary health, behaviour, advocacy and community education programs, all aimed at giving animals the best chance of a happy and healthy life. Our mission is upheld by passionate individuals who embody a profound affinity for animals, community, and advocacy.

About the role

The Outreach & Education Manager will lead the design, delivery, and evaluation of our community education and outreach programs. This role provides both strategic and operational leadership, ensuring our programs are effective, inclusive, and aligned with our mission to reduce shelter intake and improve animal welfare outcomes.

You will manage a small team and directly deliver training initiatives for staff, volunteers, councils, and the community. The role also drives growth in revenue‑generating education services, develops strong partnerships with councils and community organisations, and ensures all programs are sustainable, impactful, and measurable

About You

You’re a passionate and driven professional who thrives on building connections and making a positive impact in the community. With strong leadership skills and a commitment to evidence‑based, ethical animal welfare practice, you bring the ability to engage effectively with councils, staff, and community groups. Resilient, collaborative, and values‑driven, you’re ready to lead programs that create real outcomes for animals and the wider community.

Our ideal candidate will bring

- Demonstrated experience leading community, education, or outreach programs, ideally in animal welfare, not‑for‑profit, or human services.

- Proven ability to design, deliver, and evaluate training for diverse audiences.

- Strong leadership and people management skills, including coaching and mentoring.

- Excellent stakeholder engagement and partnership‑building capabilities.

- Strong financial and operational management, including budget oversight.

- High‑level communication skills with the ability to engage councils, staff, and community groups.

- A commitment to evidence‑based, ethical animal welfare practice.

- Qualifications in training (such as Cert IV TAE), experience with RTO delivery, and previous involvement in community development or council partnerships will be highly regarded.

- A valid driver’s licence.

About our culture:

At The Lost Dogs’ Home, we cultivate an inclusive work environment that celebrates diversity. Our team enjoys a vibrant culture that fosters meaningful connections, both professionally and socially. Led by our dedicated social committee, we organise a wide range of engaging activities such as Paint and Sip Nights, Bowling, Trivia, and regular after‑work gatherings. These events create opportunities for our team to relax, bond, and forge lasting friendships. We take pride in our diverse team where every individual is encouraged to be their authentic self, regardless of their role within the organisation.

What we can offer:

- A unique and rewarding career in animal welfare, where you can make a real difference in the lives of shelter animals.

- Fantastic career development opportunities, including financial assistance for approved studies.

- A supportive and passionate team, dedicated to developing your skills in animal welfare.

- Discounts at our Vet Hospital to support your own pet’s health.

- Access to our Employee Assistance Program and onsite counselling service for your wellbeing.

- Opportunities to join our Foster Care Program and help care for animals in need.

- A truly unique work environment—surrounded by animals every day

If you have the skills, experience, and enthusiasm to be successful in this role, please click on the “Apply” button, ensuring you have attached your cover letter and current resume in Word or PDF format. If you have any further questions or queries regarding the role, please email recruitment@dogshome.com.

Please note that applications will be reviewed as they are received, so we encourage you to apply early as the role may close if a suitable candidate is found. Don't miss out—apply today

The successful applicant will be required to satisfactorily complete background screening checks.
The Lost Dogs' Home is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Only candidates with the right to work in Australia may apply for this position.

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