[Apply Now] Senior Analyst

4 weeks ago

Melbourne, Australia National Australia Bank Full time

Overview

Our people are who make the difference for our customers through their interactions. Our customer mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Senior Analyst will report Senior Consultant, Remediation Uplift Reporting & Analytics. It is an exciting time to join our Fulfilment and Operations team that’s doubling down Customer Obsession.

Each day, you’ll go above and beyond to:

- Designing and developing Power BI reports and dashboards to meet business and stakeholders’ needs
- Troubleshooting and resolving issues in Power BI reports
- Gathering and understanding business requirements for data visualization and analysis
- Draw data from various sources to create valuable insights for key stakeholders.
- Responsible SME for driving out data lineage/data quality/reporting uplift across the PU
- Support all regulatory/compliance and Ad Hoc reporting for CDD including optimising and standardising reporting and driving improvement with stakeholders.
- Operating within strict and well-defined risk parameters, supporting the minimisation of risk events and uplift to the overall reporting and controls environment
- Support operational excellence and continuous improvement by identifying and delivering reports and dashboards to remove waste and rework

We are looking for the best and brightest to deliver the best for the customers. You’ll need:

- Strong Power BI reporting and dashboard development
- Strong working experience as a Business Analyst (in any industry)
- Proven experience using SQL, Python to gather data requirements, collect, collate, filter and analyse outputs to meet business needs
- Perform analysis into large datasets to extract meaningful insights and trends
- Ability to drive continuous Improvement
- Ability to report, manipulate and analyse data
- Ability to build strong relationships across the value stream
- Continually demonstrates the importance of customer experience
- Ability to work in an environment of continual change
- Ability to successfully work within the confines of strict timelines
- Responsible for behaving in accordance with NAB's Code of Conduct and demonstrating the Enterprise Behaviours in all customers, community and employee interactions

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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