Tech Assist

3 weeks ago

Sydney, Australia Macquarie Bank Limited Full time

Join our Tech Assist technology team who provide customer facing and remote support for the various areas of the bank.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

As a Tech Assist member, you will provide support to many different businesses. Your role will encompass resolving software and hardware issues, troubleshooting and investigations with other teams, researching for answers to issues, projects and any initiatives that you can see will change the environment for our team or for other areas within the bank.

What you offer

- Microsoft Office365
- Microsoft Windows 10/11
- Apple MacBook/iOS
- Zoom/Teams/Slack
- Active Directory
- SCCM/InTune
- General Banking and Market Data applications
- Hardware Support

We love hearing from anyone inspired to build a better future with us. If you're excited about the role or working at Macquarie we encourage you to apply.

About Technology

Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Benefits

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

- Hybrid and flexible working arrangements
- One wellbeing leave day per year and up to five additional days leave based on length of service
- Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
- Paid volunteer leave and donation matching
- Range of benefits to support your physical, psychological and financial wellbeing
- Access to a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

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