Training Operations Manager

2 weeks ago

Sydney, Australia PADI Full time

Job Description

This is a senior 2iC role within the Dive Centre Manly Leadership team reporting to the Owner/Director.

PRIME OBJECTIVES OF THE ROLE:

To ensure that high standards of education and customer service are established and maintained for all Instructors and Divemasters.

To manage and control all aspects of PADI and other training in line with agreed PADI & NSW Worksafe Standards.

To ensure professionalism and adherence to Dive Centre Manly (DCM) procedures by all Instructors & DM’s. Guide and mentor Instructors/DM’s to help improve performance.

To collaborate with the Dive Centre Manly Retail Manager to ensure effective scheduling and smooth running of all Courses.

To maintain Dive Training Centre facilities & equipment including training materials, hardware & software.

MAIN PERFORMANCE INDICATORS:

- Exceptional Customer Service.
- Adherence to PADI and DCM procedures.
- Promotion of retail sales through training programs.
- Course Sales, particularly continuing education & upper-level.
- Quality and standard of Course Instruction.
- Induction & Orientation Dive Team.
- Learning and Development of Instructors.
- Training Centre presentation and tidiness.
- Implementation of new courses and procedures.
- Growth of the IDC business.

TASKS AND RESPONSIBILITIES:

(Each task is important. The order they appear does not indicate priorities.)

- Maintain a high level of customer service & personal presentation at all times.
- Keep the Training centre tidy and well presented.
- Promote continuing education and Dive Centre activities.
- Assist with recruitment and scheduling of Instructors (liaising with Retail Manager).
- Ensure that Instructors follow PADI and Dive Centre procedures for all courses.
- Make recommendations for improvement of course procedures and content in line with PADI standards.
- Provide feedback to Instructors on performance. Provide or obtain further training where relevant.
- Ensure all hire gear is correctly accounted for and well maintained.
- Maintenance of facilities, vehicles & equipment.
- Promotion of trips and events.
- Promotion of gear sales during courses.
- Recommendations for improvement of the business – in particular new courses.

DESIRED QUALITIES, EXPERIENCE & QUALIFICATIONS:

- Minimum 3 years as a PADI Instructor.
- Minimum Staff Instructor with a desire to become PADI Course Director.
- Has full working rights for Australia, visas can be discussed for the right candidate.
- 200+ Certifications.
- Knowledge & experience with equipment servicing (desirable).
- Full & Clean Driving License (can drive manual).
- Organised and effective communicator.
- Have sufficient flexibility to undertake and take ownership of a range of tasks.

#J-18808-Ljbffr

  • Training Manager

    22 hours ago

    Sydney, Australia Scape Full time

    **WHO WE ARE?** Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia, we currently have the capacity to provide a home to 17,000 students (and are growing). We don't simply provide a bed and roof; we also provide a...

  • Night Manager

    2 weeks ago

    Sydney, Australia Operations Full time

    **About Capella Hotels and Resorts** Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours...

  • Night Manager

    2 weeks ago

    Sydney, Australia Operations Full time

    **About Capella Hotels and Resorts** Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours...

  • Machine Operator

    3 days ago

    Sydney, New South Wales, Australia Hays | Manufacturing & Operations Full time $60,000 - $90,000 per year

    Your new company Are you a skilled machine operator looking to make an impact in the pharmaceutical industry? A leading manufacturer is seeking a Shift Machine Operator to join their production team. This is a fantastic opportunity to work in a GMP-compliant environment where precision, safety, and quality are paramount. Your new roleYou'll be...

  • Training Manager

    3 weeks ago

    Sydney, New South Wales, Australia Rec-Partners Full time

    Looking for seasoned Capability and L&D professionals to lead the creation of training management system, champion all documentation production, and develop a team of Key Instructors on a 3-year contract basis.The CompanyOur client is a leader in the global transportation industry, specialising in the development and management of urban and interurban...

  • Training Manager

    3 weeks ago

    Sydney, New South Wales, Australia Rec-Partners Full time

    Looking for seasoned Capability and L&D professionals to lead the creation of training management system, champion all documentation production, and develop a team of Key Instructors on a 3-year contract basis.The CompanyOur client is a leader in the global transportation industry, specialising in the development and management of urban and interurban...

  • Receptionist - Training College

    4 days ago

    Sydney, New South Wales, Australia H&H Accredited Training Full time $45,000 - $65,000 per year

    We are seeking a friendly, efficient and organised receptionist to join our team in Granville. This is a fantastic opportunity to join our student community and be part of a friendly, dedicated and supportive training college.This is a full time position Monday to Friday.Duties and responsibilities:Manage student inquiries and appointment bookings,...

  • Manager In Training

    3 days ago

    Sydney, New South Wales, Australia City Beach Australia Full time $60,000 - $90,000 per year

    State: NSWBusiness Unit: RetailStore or Department: Green HillsJob Type: Permanent Full TimeAt City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.We stock some of...

  • Marketing Performance Manager-Paid Ads focused

    4 weeks ago

    Sydney, New South Wales, Australia BID Operations Full time

    OverviewWe are seeking a highly experienced performance manager to lead our global performance marketing strategy from Sydney. This role oversees the end-to-end digital acquisition funnel with a strong focus on PPC, analytics, and multi-market growth. The position also owns the Performance Team based in Malaysia, managing cross-channel campaigns and ensuring...

  • Marketing Performance Manager-Paid Ads focused

    4 weeks ago

    Sydney, New South Wales, Australia BID Operations Full time

    OverviewWe are seeking a highly experienced performance manager to lead our global performance marketing strategy from Sydney. This role oversees the end-to-end digital acquisition funnel with a strong focus on PPC, analytics, and multi-market growth. The position also owns the Performance Team based in Malaysia, managing cross-channel campaigns and ensuring...