▷ 15h Left Clinical Support Worker(Eden Scheduled Care)

Job Title

Clinical Support Worker (Eden Scheduled Care)

The closing date is 22 October 2025.

The Day Units are nurse-led, highly skilled clinical sites, aimed to prevent patient admission to hospital and to facilitate discharge from hospital.

To work under the direction of qualified staff to deliver care to patients attending for a variety of treatments within the Unit. To provide advice and education to patients, carers and colleagues and maintain associated records both written and electronic.

The essential criteria for this role include the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document.

Main duties of the job

- to support qualified staff with prioritising referrals and managing the caseload
- to support in the delivery of scheduled care according to work rota
- to assess, deliver and evaluate delegated nursing treatments under the direction of qualified staff
- to actively participate in training, competency achievement and delivery of new nursing interventions to further develop the unit
- to achieve competency in extended roles to include venepuncture, catheterisation (male/female and suprapubic), cannulation and venesection
- to perform NEWS2 observations for all patients escalating to qualified staff as per NCIC Trust Policy
- to support patients with activities of daily living to promote independence as much as possible
- to support with stock orders, storage of equipment, maintenance of medical devices and safe storage of all supplies

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts

Salary Sacrifice schemes including lease cars and Cycle to Work

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

- Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations
- National Care Certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
- Experience of a range of care and related procedures
- Knowledge of data protection legislation and health and safety at work legislation
- Undertaken relevant additional training for Clinical Support Workers

Knowledge & Experience

- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalating changes or findings
- Knowledge of Safeguarding.
- Awareness of GDPR and the need for confidentiality
- Understanding of work related boundaries
- Understanding of the importance of robust, accurate, clear, timely documentation
- Insight into behaviours and skills of a carer and the need for effective team work
- Familiarity with current NHS and social care policies.
- Experience of working in the Trust previously
- Evidence of understanding of Trust business
- Clinical policies and procedures
- Excellent interpersonal, communication and active listening skills.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
- Ability to demonstrate the importance of holistic person centred care and related procedures
- Ability to use initiative appropriately
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
- Caring and empathetic.
- Motivated and with a pro-active approach.
- Ability to work independently and as part of a team
- Ability to work calmly and effectively under pressure
- Presents self as courteous, respectful and helpful and understands importance of professional image
- Reliable, adaptable and dependable.
- Venepuncture

Personal Circumstances & Other Requirements

- Flexible and versatile approach to meet the needs of the service.
- Promote equality and value diversity
- Adhere to Trust Values and professional behaviours.
- Willing to work flexible hours, including weekends and bank holidays.
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off site.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

North Cumbria Integrated Care NHS Foundation Trust

£24,937 to £26,598 a year

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