▷ [Urgent] ASSISTANT PRACTICE MANAGER

5 hours ago


Brighton, Australia NHS Full time

JoinOur Supportive and Collaborative Team

At Preston ParkSurgery, we pride ourselves on being more than just a GP practice we are adedicated, friendly, and inclusive team working together to deliver the higheststandards of patient care.

We are now lookingfor an experienced and motivated Assistant Practice Manager to join our seniormanagement team. This is a fantastic opportunity to play a key leadershiprole in a collaborative and supportive environment.

Aboutthe Role

As AssistantPractice Manager, you'll be central to the smooth running of our practice. Fromleading on governance and compliance to supporting workforce development andhaving oversight of HR processes, you'll help ensure the practice continues tothrive.

You’ll also deputise for the Practice Manager when required and provide guidance andsupport to both clinical and non-clinical staff helping to foster a positiveworking culture where people feel valued and supported.

Main duties of the job

Key Responsibilities

a) Supporting the Practice Manager and Partners in the management and development of the practice.

b) Leading governance and compliance processes, including CQC preparation.

c) Providing leadership and guidance to staff, promoting a positive and inclusive culture.

d) Contributing to strategic planning, business development, and service improvement.

e) Oversight of HR processes, workforce planning, and staff development.

f) Coordinating and preparing meetings, agendas, and minute

About us

We are a friendly, well established and successful GPpractice located in the Preston Park area of Brighton and within easy reach ofthe wonderful Sussex countryside. The area has beautiful beaches, coastal walksand many more outdoor attractions situated on the doorstep.

You will be joining a supportive practice with a cohesive,stable and dynamic team and at the same time enjoy a genuine professional andpersonal work life balance. We are

- A team of 8 GP Partners, 3 Salaried GPs and anextended Clinical team of 1 Nurse Practitioner, 2 Practice Nurses, 2 HCA, 2 Clinical Pharmacists, a pharmacy technician and a phlebotomist.
- A GMS practice taking a prominent role in PrestonPark Community Primary Care Network.
- List size of 12,745 and growing
- Well Organised with high QOF achievement
- System One clinical system

Job summary

JoinOur Supportive and Collaborative Team

At Preston ParkSurgery, we pride ourselves on being more than just a GP practice we are adedicated, friendly, and inclusive team working together to deliver the higheststandards of patient care.

We are now lookingfor an experienced and motivated Assistant Practice Manager to join our seniormanagement team. This is a fantastic opportunity to play a key leadershiprole in a collaborative and supportive environment.

Aboutthe Role

As AssistantPractice Manager, you'll be central to the smooth running of our practice. Fromleading on governance and compliance to supporting workforce development andhaving oversight of HR processes, you'll help ensure the practice continues tothrive.

You’ll also deputise for the Practice Manager when required and provide guidance andsupport to both clinical and non-clinical staff helping to foster a positiveworking culture where people feel valued and supported.

Main duties of the job

Key Responsibilities

a) Supporting the Practice Manager and Partners in the management and development of the practice.

b) Leading governance and compliance processes, including CQC preparation.

c) Providing leadership and guidance to staff, promoting a positive and inclusive culture.

d) Contributing to strategic planning, business development, and service improvement.

e) Oversight of HR processes, workforce planning, and staff development.

f) Coordinating and preparing meetings, agendas, and minute

About us

We are a friendly, well established and successful GPpractice located in the Preston Park area of Brighton and within easy reach ofthe wonderful Sussex countryside. The area has beautiful beaches, coastal walksand many more outdoor attractions situated on the doorstep.

You will be joining a supportive practice with a cohesive,stable and dynamic team and at the same time enjoy a genuine professional andpersonal work life balance. We are

- A team of 8 GP Partners, 3 Salaried GPs and anextended Clinical team of 1 Nurse Practitioner, 2 Practice Nurses, 2 HCA, 2 Clinical Pharmacists, a pharmacy technician and a phlebotomist.
- A GMS practice taking a prominent role in PrestonPark Community Primary Care Network.
- List size of 12,745 and growing
- Well Organised with high QOF achievement
- System One clinical system

If you are looking to join a supportive team focusingon quality patient care, with a voice in how you develop and work in GeneralPractice in a nice part of the country then come and join us at Preston ParkSurgery.

Job description

Job responsibilities

To supportthe Practice Manager in all aspects of practice functionality, motivating andmanaging staff, optimising efficiency and overall performance, ensuring thepractice achieves its long-term strategic objectives in a safe and effectiveworking environment.

To manageand coordinate all aspects of practice functionality, motivating and managingstaff, patient services, premises and health and safety management.

Throughinnovative ways of working, support the Practice Manager leading the team inpromoting ED&I, SHEF, quality and continuous improvement, confidentiality,collaborative working, service delivery, and learning and development, andensuring the practice complies with CQC regulations.

Person Specification

Qualifications

Essential

- EDUCATION
- A good standard of education upto degree level and with a minimum expectation of having both GCSE Maths and English at Grade C or above.
- EXPERIENCE
- Experience in healthcare, NHS, or administrative management role
- - Staff supervision, team leadership, or line management experience
- - Knowledge of NHS contractual requirements (QOF, Enhanced Services, CQC)
- - Competence in managing office systems, rotas, and admin processes
- - Experience with clinical systems (e.g. EMIS, SystmOne, Docman) or willingness to learn
- Handling confidential information in line with GDPR
- KNOWLEDGE & SKILLS
- - Understanding of primary care and the NHS environment
- - Knowledge of HR processes (recruitment, appraisals, staff development)
- - Financial awareness (payroll, invoicing, budget monitoring)
- - Strong IT literacy (Microsoft Office suite, databases, spreadsheets)
- - Excellent written & verbal communication
- - Strong organisational and problem-solving skills
- PERSONAL QUALITIES
- - Highly organised and detail-focused
- - Flexible, adaptable, and resilient under pressure
- - Strong interpersonal skills; ability to motivate staff
- - Professional, discreet, committed to high standards of patient care
- - Able to work independently and as part of a team

Desirable

- EDUCATION
- - Degree or higher qualification in healthcare management, business administration, or related field
- - Training in HR, payroll, or employment law
- - First aid & health & safety training
- EXPERIENCE
- - Previous GP practice or primary care management experience
- - Financial management (budgeting, forecasting, accounts)
- - Project management or implementing new systems
- - Experience with complaints handling, incident reporting, governance
- KNOWLEDGE & SKILLS
- - Knowledge of NHS policies and current challenges in primary care
- - Familiarity with workforce planning & HR best practice
- - Understanding of safeguarding requirements
- - Skills in data analysis and report writing
- - Ability to lead on quality improvement initiatives
- PERSONAL QUALITIES
- - Innovative and proactive problem-solver
- - Confident in presenting information and liaising with senior stakeholders
- - Commitment to ongoing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Preston Park Surgery

Address

Preston Park Surgery

Florence Road

Brighton

BN1 6DP

Employer's website

https://www.prestonparksurgery.co.uk/ (Opens in a new tab)

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